Summary
Overview
Work History
Education
Skills
Languages
Timeline
Generic

Ahmed Yousef Al-Otaibi

Riyadh

Summary

Experienced professional with a strong background in administration and team leadership. Proficient in Word, PowerPoint, and Excel, with a proven track record in training new employees and managing administrative offices. Skilled in social media management, fostering community engagement, and media relations management. Adept at providing performance reports and leading teams to achieve organizational goals.

Overview

3
3
years of professional experience
2020
2020
years of post-secondary education

Work History

Social Media Moderator

ToYou
10.2023 - 04.2025
  • Managed social media platforms
  • Fostering community engagement
  • Providing performance reports
  • Facilitated community management, fostering a positive brand image.
  • For robust community management, organized regular online events and competitions.
  • Successfully maintained consistency across all digital platforms by adhering to company's tone of voice guidelines.

Customer Service Representative

Call Center Company
04.2022 - 10.2023
  • Mitigated conflicts by providing timely and effective solutions to disputes raised by customers.
  • Processed high-value payments with meticulous accuracy.
  • Prepared necessary forms to complete transactions.
  • Developed standard operating procedures to streamline workflow in the department.

Education

Bachelor's degree - Information Science

King Saud University
01.2020

Skills

  • Word
  • PowerPoint
  • Excel
  • Training of new employees
  • Administration of administrative offices
  • Leadership and organizing team
  • Managed social media platforms
  • Fostering community engagement
  • Providing performance reports
  • Media relations management

Languages

Arabic
English

Timeline

Social Media Moderator

ToYou
10.2023 - 04.2025

Customer Service Representative

Call Center Company
04.2022 - 10.2023

Bachelor's degree - Information Science

King Saud University
Ahmed Yousef Al-Otaibi