Motivated individual with strong work ethic and working independently. Strong organizational and team collaboration skills with experience in improving processes.
Overview
2
2
years of professional experience
Work history
Crowd Management Specialist
Islamic Arts Biennale
Jeddah , Saudi Arabia
01.2025 - 05.2025
Ensured customer satisfaction by delivering excellent service standards consistently.
Identified and resolved operational issues impacting productivity, performance or profitability.
Monitored operations to assess and highlight results.
Crowd and Ticketing control
Book Fair
Jeddah, Saudi Arabia
12.2024 - 12.2024
Oversaw daily operations to achieve high productivity levels.
Responded quickly to escalating situations, preventing potential harm or violence among attendees.
Remained calm and professional under pressure to respond to evolving emergency situations.
Zone Supervisor
The Wonder District
Jeddah, Saudi Arabia
11.2024 - 12.2025
Facilitated cross-functional communication for effective problem-solving and decision-making.
Prioritised tasks effectively, resulting in increased productivity and efficiency in the zone operations.
Collaborated with different departments, increasing overall organisation's productivity levels.
Crowd and ticketing control
Benckmark Jeddah Season
Jeddah, Saudi Arabia
07.2024 - 09.2024
Improved efficiency and productivity by acquiring new skills.
Monitored event activities, reducing the risk of disturbances.
Assisted patrons in finding seats for improved customer experience.
Checked tickets and passes at entrances for validating legitimate access to events.
VIP Protocol
Proline
Jeddah, Saudi Arabia
07.2024 - 08.2025
Assisted in planning VIP arrivals, enhancing the guest experience.
Ensured guests' needs were met promptly, promoting a positive image of the establishment.
Provided immediate resolution for any issues raised by guests; maintained peace and harmony within premises.
Crowd Control
F1 Grand Prix
Jeddah, Saudi Arabia
03.2024 - 04.2024
Provided crowd control to avoid overcapacity issues.
Managed crowd control for smooth event proceedings.
Handled crowd control duties at public events, maintaining order and safety.
Education
Bachelor Degree - Marketing and Communication
Arab Open University
Jeddah, Saudi Arabia
09/2023 -
Uncompleted Bachelors of Engineering - Electrical and Architectural engineering
Ain Shams
Cairo, Egypt
09/2020 - 01/2023
Skills
Time management efficiency
Strong negotiation
Effective problem Solving
Communication
Microsoft office
Timeline
Crowd Management Specialist
Islamic Arts Biennale
01.2025 - 05.2025
Crowd and Ticketing control
Book Fair
12.2024 - 12.2024
Zone Supervisor
The Wonder District
11.2024 - 12.2025
Crowd and ticketing control
Benckmark Jeddah Season
07.2024 - 09.2024
VIP Protocol
Proline
07.2024 - 08.2025
Crowd Control
F1 Grand Prix
03.2024 - 04.2024
Bachelor Degree - Marketing and Communication
Arab Open University
09/2023 -
Uncompleted Bachelors of Engineering - Electrical and Architectural engineering
Volunteer Storyteller and Crafts teacher at Islamic Arts Museum Malaysia (IAMM)Volunteer Storyteller and Crafts teacher at Islamic Arts Museum Malaysia (IAMM)
Lecturer at Sayyid Muhammed Ali Shihab Thangal Islamic and Arts College for Women (Wayya)Lecturer at Sayyid Muhammed Ali Shihab Thangal Islamic and Arts College for Women (Wayya)