Motivated individual with strong work ethic and working independently. Strong organizational and team collaboration skills with experience in improving processes.
Overview
2
2
years of professional experience
Work history
Crowd Management Specialist
Islamic Arts Biennale
Jeddah , Saudi Arabia
2025.01 - 2025.05
Ensured customer satisfaction by delivering excellent service standards consistently.
Identified and resolved operational issues impacting productivity, performance or profitability.
Monitored operations to assess and highlight results.
Crowd and Ticketing control
Book Fair
Jeddah, Saudi Arabia
2024.12 - 2024.12
Oversaw daily operations to achieve high productivity levels.
Responded quickly to escalating situations, preventing potential harm or violence among attendees.
Remained calm and professional under pressure to respond to evolving emergency situations.
Zone Supervisor
The Wonder District
Jeddah, Saudi Arabia
2024.11 - 2025.12
Facilitated cross-functional communication for effective problem-solving and decision-making.
Prioritised tasks effectively, resulting in increased productivity and efficiency in the zone operations.
Collaborated with different departments, increasing overall organisation's productivity levels.
Crowd and ticketing control
Benckmark Jeddah Season
Jeddah, Saudi Arabia
2024.07 - 2024.09
Improved efficiency and productivity by acquiring new skills.
Monitored event activities, reducing the risk of disturbances.
Assisted patrons in finding seats for improved customer experience.
Checked tickets and passes at entrances for validating legitimate access to events.
VIP Protocol
Proline
Jeddah, Saudi Arabia
2024.07 - 2025.08
Assisted in planning VIP arrivals, enhancing the guest experience.
Ensured guests' needs were met promptly, promoting a positive image of the establishment.
Provided immediate resolution for any issues raised by guests; maintained peace and harmony within premises.
Crowd Control
F1 Grand Prix
Jeddah, Saudi Arabia
2024.03 - 2024.04
Provided crowd control to avoid overcapacity issues.
Managed crowd control for smooth event proceedings.
Handled crowd control duties at public events, maintaining order and safety.
Education
Bachelor Degree - Marketing and Communication
Arab Open University
Jeddah, Saudi Arabia
09/2023 -
Uncompleted Bachelors of Engineering - Electrical and Architectural engineering
Ain Shams
Cairo, Egypt
09/2020 - 01/2023
Skills
Time management efficiency
Strong negotiation
Effective problem Solving
Communication
Microsoft office
Timeline
Crowd Management Specialist
Islamic Arts Biennale
2025.01 - 2025.05
Crowd and Ticketing control
Book Fair
2024.12 - 2024.12
Zone Supervisor
The Wonder District
2024.11 - 2025.12
Crowd and ticketing control
Benckmark Jeddah Season
2024.07 - 2024.09
VIP Protocol
Proline
2024.07 - 2025.08
Crowd Control
F1 Grand Prix
2024.03 - 2024.04
Bachelor Degree - Marketing and Communication
Arab Open University
09/2023 -
Uncompleted Bachelors of Engineering - Electrical and Architectural engineering