A multi-specialist professional in project management, possessing outstanding expertise as an operations specialist, IT support professional, and an ethical hacking specialist. With a precise focus on project direction, I combine analytical skills in operations and efficiency improvement with technical proficiency in IT support and ensuring system security. As an operations specialist, I have led improvement projects that canter around analyzing daily operations and developing effective procedures to enhance efficiency. In the role of IT support professional, I provided advanced support solutions to ensure the continuity of systems and technology. With a background in ethical hacking, I led efforts to assess system security and rectify vulnerabilities to enhance resilience against cyber threats. I possess strategic vision and the ability to guide teams effectively and securely toward achieving project goals.
Work history
Sales and marketing coordinator
Mahfol Makfol Tourism Company
Riyadh, Saudi Arabia
02.2021 - 02.2022
Trip organization: Planning and coordinating all aspects of trips including bookings, transportation, accommodation, and recreational activities.
Customer satisfaction monitoring: Direct interaction with customers during trips to ensure a positive and satisfactory experience.
Handling emergencies: Prompt response to trip cancellations or emergencies, providing alternative solutions and immediate assistance.
Providing additional services: Offering alternative trips and additional perks to compensate for any inconvenience caused by trip cancellations.
Reporting and analysis: Compiling regular reports on customer experience and trip performance, analyzing them to improve services.
Fieldwork: Supervising the execution of trips directly and ensuring the safety and smooth operation of field operations.
Leading teams to design packages, supervising teams, and monitoring productivity.
Visiting and discovering new places, cost estimation, and arranging food, hotel stays, and completing tour schedules.
Supervisor
Maysan Logistic Company
Riyadh, Saudi Arabia
02.2022 - 05.2022
Monitoring employee tasks: Organizing and overseeing the performance of employees across all sites (Jeddah, Yanbu, Mecca, Medina, Hail, Khamis Mushait, Jazan, Riyadh) to ensure efficient project execution and timely completion.
Resolving employee issues: Addressing any problems or challenges faced by employees during project implementation and providing necessary support and solutions.
Salary disbursement: Responsible for disbursing employee salaries, ensuring accuracy, and following appropriate financial procedures.
Operations Specialist & IT Support
Work Force Logistics Company
Riyadh, Saudi Arabia
05.2022 - 02.2024
Operations Specialist: Analyze daily operations to identify improvement opportunities and enhance efficiency
Employee Pay Protection Officer: Ensure confidentiality and security of payroll and financial information for employees
Employee Contracts Documentation: Manage the documentation process for employee contracts and related information
Assistant Accountant: Support accounting aspects of projects
Information Security: Assess and analyze information security risks
Technical Support: Provide technical support for systems and technologies used in the project
Network Security: Protect the network infrastructure and secure digital communications
Conducting penetration tests on company devices such as surveillance cameras, employee devices, company printers, and the network.
Assistant Projects Manager & IT Support
Business Partner Company
Riyadh, Saudi Arabia
02.2024 - Current
Network Security: Protect the network infrastructure and secure digital communications
Information Security: Assess and analyze information security risks
Conducting penetration tests on company devices such as surveillance cameras, employee devices, company printers, and the network.
Technical Support: Provide technical support for systems and technologies used in the project
Developing and coordinating project schedules
Monitoring and updating project progress
Resource management and task allocation
Cost monitoring and ensuring budget-performance balance
Coordinating meetings and project documentation
Assisting in the development and improvement of project processes and policies
Communication with clients and partners
Providing support to the manager in problem-solving
Risk analysis and developing management strategies
Providing reports and analyses
Education
Diploma -
King abdullah high school
Riyadh Saudi Arabia
10.2019 - 02.2021
Bachelor of Engineering - Network Engineering & Information Security
Arab Open University
Riyadh Saudi arabia
01.2024 -
Skills
Networking, negotiating, and problem-solving
Managing tasks and problem-solving
Detail oriented, strong organization and a high degree of accuracy
Ready to accept challenges on high priority basis on days off and on Vacations
Find future problems and solve them before they happen
I don't like working in a slow environment
I love helping my co-workers focus higher
Changing negative energy into positive energy in the work environment
Certification
Protect systems from penetration
Career path in Cyber Security
Cyber Security attack technics
CompTIA security+(SY0-601)
Cyber Security Practical application for most famous gaps
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