Abdulrahman Khafaga
Riyadh
Summary
Driven Business Administration graduate with strong interpersonal and professional aptitudes. Eager to join an organization where I can harness my potential and contribute actively to its success. Seeking a role that offers growth opportunities and allows me to build upon my academic foundation.
Overview
8
8
years of professional experience
4
4
years of post-secondary education
1
1
Certification
3
3
Languages
Work History
Operations Manager
Computing Experts
05.2023 - Current
- Conducted regular performance reviews, identifying areas for improvement and developing action plans to address them.
- Supervised operations staff and kept employees compliant with company policies and procedures.
- Developed systems and procedures to improve operational quality and team efficiency.
- Led hiring, onboarding and training of new hires to fulfill business requirements.
- Developed and implemented strategies to maximize customer satisfaction.
- Increased profit by streamlining operations.
- Enhanced customer satisfaction by establishing clear communication channels and addressing concerns promptly.
- Analyzed and reported on key performance metrics to senior management.
Fitness Instructor
FITlove
01.2022 - Current
- Holistic Fitness Strategy: Guided clients through comprehensive plans, merging dietary, exercise, and consultation components for targeted outcomes
- Client Engagement & Retention: Employed motivational strategies and digital interactions for sustained progress and brand loyalty
- Community & Brand Visibility: Participated in local events and online platforms to enhance brand presence and contribute to community health initiatives.
Telesales Specialist
Investment Solutions
06.2021 - 12.2021
- Client Engagement: Introduced investment avenues, ensuring clear and persuasive product and service presentations
- Effective Communication: Led client interactions, articulating offerings succinctly while ensuring positive outcomes
- Targeted Outreach: Identified and approached potential high-value investors with tailored propositions.
Sales Marketing Coordinator
Deraah
01.2016 - 06.2016
- Product Promotion: Assisted in showcasing products and highlighting their features to potential clients
- Offer Assistance: Supported the team in crafting and presenting product offers to customers
- Team Collaboration: Worked alongside the marketing team to contribute to public speaking initiatives and campaigns
- Sample Handling: Managed the distribution of product samples as part of promotional activities.
Education
Bachelor of Arts (B.A.) in Bussiness Administration -
Simon Kuznets Kharkiv National, University of Econ
Ukraine 01.2019 - 03.2023
Business-analytics-nanodegree - Business-analytics-nanodegree
Udacity
Online 04.2001 -
Skills
Client Engagement
Critical Thinking
Communication and Interpersonal Connection
Problem Solving
Staff Management
Operations Monitoring
Data Analysis
Certification
Creative thinking and innovation, Technical and Vocational Training Corporation
Timeline
Operations Manager
Computing Experts
05.2023 - Current
Fitness Instructor
FITlove
01.2022 - Current
Telesales Specialist
Investment Solutions
06.2021 - 12.2021
Bachelor of Arts (B.A.) in Bussiness Administration -
Simon Kuznets Kharkiv National, University of Econ
01.2019 - 03.2023
Sales Marketing Coordinator
Deraah
01.2016 - 06.2016
Business-analytics-nanodegree - Business-analytics-nanodegree
Udacity
04.2001 -
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