Abdulrahman Makkawi
Riyadh Saudi Arabia,kingdom of Saudi Arabia
Summary
Experienced technical professional specializing in troubleshooting and repair services. Proven track record of managing complex technical issues to minimize downtime and enhance operational efficiency. Strong ability to deliver high-quality solutions in fast-paced environments. Analytical and driven individual ready to leverage strong problem-solving abilities and keen eye for detail. Skilled in data visualization and statistical analysis, combined with proficiency in SQL and Excel. Committed to delivering actionable insights and driving data-driven decisions in [Data analysis ] role.
Overview
11
11
years of professional experience
Work history
First level maintenance
Geidea co.
Riyadh, Saudi Arabia
2015.04 - Current
- Carried out day-to-day duties accurately and efficiently.
- Quickly learned and applied new skills to daily tasks, improving efficiency and productivity.
- Successfully delivered on tasks within tight deadlines.
- Demonstrated respect, friendliness and willingness to help wherever needed.
- Supported team by demonstrating respect and willingness to help.
- Worked flexible hours, covering nights, weekends and bank holidays.
- Consistently arrived at work on time and ready to start immediately.
- Offered friendly, efficient customer service and handled challenging situations with ease.
- Cleaned work areas and equipment to maintain faultless hygiene standards.
- Increased customer satisfaction by resolving issues.
- Improved efficiency and productivity by acquiring new skills.
- Completed customer orders with speed and accuracy.
- Used critical thinking to break down problems, evaluate solutions and make decisions.
- Delivered exceptional customer service by proactively listening to concerns and answering questions.
- Oversaw daily operations to achieve high productivity levels.
- Used Microsoft Word and other software tools to create documents and clear communications.
Technician
Geidea Co.
Riyadh , Saudi Arabia
2015.04 - Current
- Followed detailed schematics to ensure precision in assembly works, improved product quality.
- Maintained a clean working environment, upheld compliance with health and safety regulations.
- Applied practical solutions to address recurring system issues, boosted productivity levels considerably.
- Facilitated smoother project execution by effectively liaising with engineers and other technicians.
- Streamlined operations by implementing effective troubleshooting techniques.
- Trained junior staff on operational procedures and safety protocols, fostered skill development.
- Promoted sustainability through efficient use of resources in daily tasks.
- Tracked inventory of spare parts regularly, ensured optimal stock levels at all times.
- Executed preventative maintenance on key machines, reduced downtime significantly.
- Prepared detailed reports post inspection, facilitated informed decision making.
- Worked with internal teams to provide technical support and guidance on company equipment.
- Programmed and operated specialised equipment and verified proper functionality.
- Tested and evaluated equipment performance to determine maintenance needs.
Education
Diploma - Data Analysis
E3mel Business Academy
Riyadh 2025.09 - 2026.01
Diploma - Network
Cisco CCNA
Riyadh 2014.01 -
Skills
- Efficient communication
- Issue resolution
- Process Improvement
- Process implementation
- Microsoft Office skills
- Power BI proficient
- Power BI data analysis
Languages
English
Intermediate
Arabic
Fluent
Timeline
Diploma - Data Analysis
E3mel Business Academy
2025.09 - 2026.01
First level maintenance
Geidea co.
2015.04 - Current
Technician
Geidea Co.
2015.04 - Current
Diploma - Network
Cisco CCNA
2014.01 -