Abdulrahman Mohamed Nageh
riyadh,Saudi Arabia
Summary
Dynamic and results-oriented professional with a strong focus on quality assurance and innovative solutions designing. Demonstrates exceptional skills in efficient time management, system diagnostics, and hardware diagnostics, ensuring optimal device assembly and disassembly. Adept at providing excellent customer service and laptop repairs, leveraging interpersonal savvy to enhance client satisfaction. Committed to delivering high-quality outcomes through a results-orientated approach, with a career goal of advancing expertise in technology solutions.
Overview
7
7
years of professional experience
4
4
years of post-secondary education
Work history
Computer&mobile hardware technician (Apple),
Extra
Riyadh, Riyadh Region
11.2021 - Current
- Contributed significantly towards reducing device downtime through prompt troubleshooting and repair services.
- Facilitated training sessions for junior technicians aimed at improving their skill set.
- Achieved customer satisfaction with rapid and efficient repairs.
- Recorded job details in tracking system and maintained repairs database.
- Conducted functionality tests to determine problems and pinpoint solutions.
Sales assistant,(H&M Alshaya company ),
Alshaya company
kuwait, kuwait
10.2018 - 12.2020
- Ensured stock replenishment in a timely manner to maintain product availability.
- Handled cash transactions swiftly, ensuring accurate accounting at the end of each shift.
- Built strong relationships with regular customers for repeat business.
- Offered personalised shopping advice to enhance customer experiences.
- Balanced multiple tasks simultaneously whilst maintaining high-quality customer care.
- Collaborated effectively with team members to meet sales targets.
Education
Bachelor of Business Administration - Management Information Systems
Higher Institute for Advanced Studies
cairo 10.2011 - 07.2015
Skills
- Results orientated approach
- Efficient time management
- Quality assurance focus
- Innovative solutions designing
- Device assembly and disassembly
- System diagnostics
- Hardware diagnostics
- Customer Service
- Laptop repairs
- Interpersonal savvy
- Time efficiency
Languages
English
Intermediate
Timeline
Computer&mobile hardware technician (Apple),
Extra
11.2021 - Current
Sales assistant,(H&M Alshaya company ),
Alshaya company
10.2018 - 12.2020
Bachelor of Business Administration - Management Information Systems
Higher Institute for Advanced Studies
10.2011 - 07.2015
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