ABDULRAHMAN SAYED
Riyadh,Saudi Arabia
Summary
Experienced Project Manager with a strong background in business management, customer relations, and quality assurance, seeking an opportunity in Information Technology industry. Skilled in CRM systems, team leadership, and process optimization, with a passion for delivering exceptional customer experiences and driving operational efficiency. Proven expertise in business analysis, digital transformation, and developing Business Requirement Documents (BRD) to streamline processes and enhance operational strategies. Fluent in Arabic and English, enabling effective communication with diverse clients and teams. Eager to leverage my skills in a dynamic tourism company to improve service quality, optimize business processes, and enhance customer satisfaction.
Overview
3
3
years of professional experience
1
1
Certification
Work history
Project Manager
STC
10.2024 - 03.2025
- Managing and mentoring a team of over 20 employees across multiple projects, ensuring effective collaboration, productivity, and alignment with business objectives
- Overseeing system changes and enhancements using Oracle and Microsoft Dynamics
- Recognized as the Top Employee for Q3 & Q4, 2024 for outstanding performance and leadership
Quality Assurance Tester
STC-TIKMIND
01.2023 - 10.2024
- Developed and maintained quality assurance processes to improve product quality
- Implemented automated testing to ensure software reliability
- Trained personnel in QA processes, enhancing efficiency
Financial Operator
BTAS
01.2022 - 12.2022
- Successfully managed complex financial projects and accounts with accuracy and detail orientation
- Developed and maintained financial databases for tracking and forecasting purposes
Education
Master of Business Administration -
Arden University
01.2025 - 03.2025
Bachelor of Business Management - undefined
Helwan University
Skills
- Time management
- Reliability
- Continuous improvement
- Effective communication
- Project development
- Problem-solving abilities
Certification
- Data Protection & Privacy For Contractors, STC Academy, 01/21/25
- Risk Management, ECC, 01/01/21
- CM & Reliability Training Courses, RMS, 09/01/23, 11/30/23
Languages
Arabic
English
Timeline
Master of Business Administration -
Arden University
01.2025 - 03.2025
Project Manager
STC
10.2024 - 03.2025
Quality Assurance Tester
STC-TIKMIND
01.2023 - 10.2024
Financial Operator
BTAS
01.2022 - 12.2022
Bachelor of Business Management - undefined
Helwan University
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