Abdulrahman waleed
Riyadh,Saudi Arabia
Summary
Organized and adaptable person with strong communication, persuasion and multitasking abilities. Delivers high levels of product and service sales through knowledgeable and consistent customer advice. Proactive in prospecting for new customers and addressing customer requirements.
Overview
4
4
years of professional experience
1
1
Certification
Work History
Sales agent
Delta Medical Laboratory
Riyadh, Saudi Arabia
05.2024 - Current
- Participated in meetings to discuss goals and sales target.
- Closed high-value sales to achieve growth and revenue.
- Established robust client relationships through effective communication and negotiation skills, and based upon reliability, quality and professionalism.
- Resolved customer complaints promptly, ensuring customer satisfaction.
- Built and maintained a trusted relationship with clients.
- Used management software and data analysis to forecast product demand and sales.
- Processed customer payments and set up direct debits for long-term service contracts.
- Maintained customer satisfaction and loyalty, while continuing to expand further and gain more customers.
- Demonstrated product features and functions to engage potential customers.
- Achieved growth in revenues from existing customers with a focus on achieving new sales from existing customers and gaining new customers
Inventory officer
Delta Medical Laboratory
Riyadh, Saudi Arabia
01.2024 - 05.2024
- Doing the Monthly inventory to make sure to request the required amount off supplies accurately to prevent extra cost.
- Preparing the necessary materials and shipments according to safety standards that ensure that the materials arrive in their best condition to the customer
- Maintained equipment and inventory records.
- Follow up on shipments and orders and ensure that they reach the customer accurately and safely as quickly as possible according to the agreed upon schedules for delivering orders.
- Follow up on invoices and payment regarding charged materials.
Customer care representative
Delta Medical Laboratory
Riyadh, Saudi Arabia
08.2022 - 01.2024
- Improving the B2B customer experience and raising their level of satisfaction by providing exceptional customer service characterized by rapid response, effective communication, and comprehensive knowledge of the services provided.
- Enhanced customer satisfaction by addressing and resolving complaints swiftly.
- Established rapport with customers to encourage repeat business.
- Managed high-volume customer inquiries in a professional manner.
- Prioritized tasks to meet and exceed company objectives and goals.
- Responding to customer calls, messages, and emails to meet their requirements and needs.
- Referring customer inquiries to the relevant departments, and following up continuously to ensure that the customer’s needs are met
Data entry and Receptionist
Delta Medical Laboratory
Riyadh, Saudi Arabia
09.2020 - 08.2022
- Welcoming customers, receiving them, ensuring their needs, directing them, and meeting their needs.
- Enhanced customer satisfaction by efficiently managing all front desk enquiries.
- Maintained an organized reception area for a professional business environment.
- Managed opening and closing shifts.
- Coordinated office supplies orders to keep necessary materials available at all times.
- Dealing with customers data Professionally And register the data required to complete the customer service
- Upheld confidentiality with sensitive information handling procedures.
- Performed high-volume data entry with high accuracy, inputting 300 + entries per day.
- Completed general data entry tasks with efficiency and accuracy.
- Accurately Counted and documented opening and closing cash amounts daily.
Education
Bachelor of Applied Science - Digital Medial
Saudi Electronic University
Riyadh, Riyadh Region 04.2021 -
Skills
- Withstand work pressure
- Good communication skills
- Problem solving
- Amazing at keyboard writing
- Speaks English and Arabic fluently
- Works at Microsoft office applications ( email, word, excel, power point)
- Great presentation skills ( confident, clear and professional speaking and body language )
- sales abilities ( Presentation, Negotiation, closing and follow up )
Languages
Arabic
Native
English
Fluent
Japanese
Beginner
Affiliations
- sports in general, Gym and cardio, cooking
Accomplishments
Moved up positions through out my career,
from reception and data entry, to B2B Customer care, to Wearhouse officer, and used the experience I gained in the field to be a sales agent to the company.
I used the experience I gained to market our services abroad and attract more clients.
Certification
- Gained the certificate of SALES EXCELLENCE TRAINING PROGRAM BY SALAH ABO ELMAGD
- Certificate of completion of communication skills
- Certificate of completion of Problem solving skills
- Certificate of completion of Customer service skills
Timeline
Sales agent
Delta Medical Laboratory
05.2024 - Current
Inventory officer
Delta Medical Laboratory
01.2024 - 05.2024
Customer care representative
Delta Medical Laboratory
08.2022 - 01.2024
Bachelor of Applied Science - Digital Medial
Saudi Electronic University
04.2021 -
Data entry and Receptionist
Delta Medical Laboratory
09.2020 - 08.2022
Similar Profiles
Jideofo OnwuliJideofo Onwuli
Medical Laboratory Scientist 1 at LABORATORY UNIT, DEPARTMENT OF MEDICAL LABORATORY SCIENCE, NNAMDI AZIKIWE UNIVERSITYMedical Laboratory Scientist 1 at LABORATORY UNIT, DEPARTMENT OF MEDICAL LABORATORY SCIENCE, NNAMDI AZIKIWE UNIVERSITY
Thelma UzombaThelma Uzomba
Program Assistant at School of Health & Life Sciences – MRD & MRI2nd Discipline, Medical Radiologic Technology, Diagnostic Medical Sonography, Combined Laboratory and X-Ray ProgramsProgram Assistant at School of Health & Life Sciences – MRD & MRI2nd Discipline, Medical Radiologic Technology, Diagnostic Medical Sonography, Combined Laboratory and X-Ray Programs
ALTINE BOUHARIALTINE BOUHARI
Post-doctorate Research at Medical Isotopes Research Center and Department of Radiation Medicine, State Key Laboratory of Natural and Biomimetic Drugs, School of Basic Medical Sciences, Peking UniversityPost-doctorate Research at Medical Isotopes Research Center and Department of Radiation Medicine, State Key Laboratory of Natural and Biomimetic Drugs, School of Basic Medical Sciences, Peking University
Ibrahim AbdelfattahIbrahim Abdelfattah
Senior Fire Alarm Engineer at SafecoSenior Fire Alarm Engineer at Safeco
MUNIRAH ALSMAIELMUNIRAH ALSMAIEL
Cooperative Training at Al-Tanfith Al-Aali for Exhibitions and Conferences (TOPEX)Cooperative Training at Al-Tanfith Al-Aali for Exhibitions and Conferences (TOPEX)