Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic
ABDULRAHMN ALSHAMI

ABDULRAHMN ALSHAMI

Operator And Quality Controller
Jeddah

Summary

Jeddah, Saudi Arabia Technology Passionate, Coffee Lover. Interested in Technology news, shooting games Experienced operator barista.

Overview

3
3
years of professional experience
1
1
Certification
1
1
Language

Work History

Retail Sales Officer

Caffeine Lab
Jeddah
09.2021 - Current
  • Coached sales associates in product specifications, sales incentives and selling techniques, significantly increasing customer satisfaction ratings.
  • Submitted reports to senior management to aid in business decision-making and planning.
  • Exceeded targets by building, directing and motivating high-performing sales team.
  • Assisted in driving sales through targeted product presentation and merchandising.
  • Answered product questions with up-to-date knowledge of sales and store promotions.
  • Trained team members in successful strategies to meet operational and sales targets.

Operational Barista

Ancestry Roastery & Cafe
Jeddah
10.2020 - 10.2021
  • Created plans and communicated deadlines to complete projects on time.
  • Participated in team-building activities to enhance working relationships.
  • Offered friendly and efficient service to customers, handled challenging situations with ease.
  • Exceeded goals through effective task prioritization and great work ethic.

wish Cafe, Barista
Jeddah
10.2019 - 12.2019
  • (Operation)
  • In addition to what I did with Ekleel, I've also done:
  • Preparing a list of all the things that must be available in order for the shop to operate in the required manner
  • Help on inserting items to Fodics System Perfectly
  • Make an easy Bill Line inside the bar
  • Help on Make recipes and promotions and offers
  • Help on Decreasing food and utensil waste
  • Helping to raise the level of customer service as much as possible.

Ekleel Specialty Cafe, Barista
Jeddah
10.2018 - 08.2019
  • 1 year was my service period at Ekleel cafe
  • Within that period, I did:
  • Managed morning rush of over 300 customers daily with efficient, level-headed customer service
  • Greeted guests with a pleasant smile and superior customer service
  • Prepared and served Coffee drinks under (SCA) standers
  • Answered guest questions with the most accurate and updated information available and help with decision-making.

Education

High School - Scientific

Alibrahimia
Jeddah

Skills

  • Ul>
  • Teamwork and Collaboration
  • P>Tasks management
  • Managerial skills
  • Problem-solving
  • Speedy and efficient
  • Customer Service
  • Events organizing
  • P>Cinematographe
  • P>Production manager

Certification

  • [Total quality management] Training corse - [2014]

  • [Strategy planning] Training corse - [2014]

  • [P.M.P] Training corse - [2014]

Timeline

Retail Sales Officer

Caffeine Lab
09.2021 - Current

Operational Barista

Ancestry Roastery & Cafe
10.2020 - 10.2021

wish Cafe, Barista
10.2019 - 12.2019

Ekleel Specialty Cafe, Barista
10.2018 - 08.2019

High School - Scientific

Alibrahimia

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ABDULRAHMN ALSHAMIOperator And Quality Controller