ABDULRAOUF ITANI
Jeddah,Saudi Arabia
Summary
Experienced professional with 18 years in retail management and project oversight. Known for strategic planning and analytical skills that enhance project execution. Strong communicator and leader with a proven record of delivering results.
Accomplished department store manager with a history of elevating monthly sales via proactive leadership and ongoing staff training. Focused on delivering superior service that meets brand quality expectations. Expertise in building a strong company reputation and ensuring outstanding customer interactions.
Strategic negotiator with a solid foundation in business management and sales planning. Established track record of managing budgets with strong financial controls to enhance revenue. Proficient in logistics planning, fostering supplier relationships, and conducting market performance analysis.
Expert in addressing demanding situations with a strong emphasis on teamwork and analytical thinking. Dedicated to achieving superior service outcomes and reliable results.
Proficient employee with a focus on effective communication and organization. Utilizes analytical skills to address challenges and implement solutions. Capable of managing multiple tasks, guiding group discussions, and executing projects successfully.
Overview
25
25
years of professional experience
1
1
Certification
Work history
Area Operations Retail Sales Manager
Cuple St LLC
Jeddah, KSA
2026.03 - Current
- Improved operational effectiveness across five retail branches through targeted support. Enhanced team performance by supporting management of 60 employees. Aligned operational strategies with brand vision to boost retail outcomes.
- Develop and implement strategic frameworks that enhance effective team collaboration and optimise resource allocation, utilising advanced project management tools and methodologies.
- Utilised performance management frameworks to systematically improve sales team effectiveness and ensure accountability.
- Utilise advanced tracking systems and analytical tools to oversee comprehensive inventory management and optimise operational activities across departments.
- Enhanced overall team performance through effective collaboration. Built positive stakeholder relationships resulting in increased project support. Improved team cohesion by organising targeted development activities.
- Achieved heightened brand visibility via successful marketing initiatives. Facilitated informed decision-making with comprehensive financial reports. Strengthened stakeholder engagement through effective marketing communication strategies.
Area Sales Director
VIVATRA (Part of AlFozan Group)
Riyadh
2021.07 - 2025.02
- Relationship Management & Networking .
- Project Leadership & Execution .
- Issue Resolution & Crisis Management .
- User Support & Guidance .
Sales Manager
Arabic Heritage Construction
Jeddah
2020.01 - 2021.05
- Sales Strategy & Planning .
- Target Achievement & Budgeting .
- Client & Contract Management .
- Sales Lifecycle Management .
Operations Manager
Shoe Town (PTY)
Johannesburg
2017.04 - 2019.05
- Marketing & Product Promotion .
- Sales Planning & Goal Setting .
- Performance Analysis & Inventory Optimization .
- Stakeholder Engagement & Team Support .
- Reporting & Strategic Analysis .
- Vendor & Supplier Relations .
- Compliance & Store Auditing .
- Market Expansion & Business Development .
Area Manager
Cajees Time Zone
Johannesburg
2013.08 - 2017.03
- Business Development & Strategy .
- Standards & Objective Setting .
- Operational Excellence .
- Team Leadership & Collaboration .
- Financial Management & Profitability .
- Compliance & Policy Enforcement .
Shop Manager
MANGO – AZADEA Group
Beirut
2005.05 - 2012.04
Cashier Supervisor
ADMIC SAL
Beirut, Lebanon
2005.05 - 2012.04
Team Leader
AL Ahmadi
Kwait , Kwait
2001.01 - 2002.02
Education
Bachelors in management (BS) - Hotel Management
AUC
Jbeil, LebanonSkills
- Motivational skills and leadership Team inspiration and guidance Strategic vision and direction
- Negotiation skills
- Microsoft Office Suite (Excel, Word)
- Organizational skills
- Customer needs analysis
- English fluency
Certification
- Microsoft Certified Systems Engineer (MCSE) April 2006 Programming Languages and Comprehensive Computer Skills
- Diploma in Business Development & Customer Service June 1999 AHC, Tripoli, Lebanon
PERSONAL PARTICULARS
Nationality: Lebanese .
Native
Arabic (Native) .
Proficient
C2
Transferable Iqama .
Proficient
C2
English (Full Professional Proficiency) .
Proficient
C2
Timeline
Area Operations Retail Sales Manager
Cuple St LLC
2026.03 - Current
Area Sales Director
VIVATRA (Part of AlFozan Group)
2021.07 - 2025.02
Sales Manager
Arabic Heritage Construction
2020.01 - 2021.05
Operations Manager
Shoe Town (PTY)
2017.04 - 2019.05
Area Manager
Cajees Time Zone
2013.08 - 2017.03
Shop Manager
MANGO – AZADEA Group
2005.05 - 2012.04
Cashier Supervisor
ADMIC SAL
2005.05 - 2012.04
Team Leader
AL Ahmadi
2001.01 - 2002.02
Bachelors in management (BS) - Hotel Management
AUC