ABDUL REHMAN BIN JAVED

Core Responsibilities:

As a Site Manager at Aramco, I specialize in overseeing the full spectrum of site operations at our petrol station. My responsibilities include:
• Convenience Store Management: Managing inventory, customer service, and sales to ensure an exceptional shopping experience.
• Petrol Station Operations: Overseeing daily activities to ensure safety, efficiency, and high customer satisfaction.
• Express Services Management: Ensuring fast and reliable express services for our customers.
• Car Wash Operations: Maintaining high standards of quality and customer satisfaction.
• Overall Site Operations: Coordinating all aspects of the site to ensure smooth and efficient operations, contributing to the overall success of the facility.

I am passionate about delivering outstanding services and continuously enhancing operational efficiency at Aramco.

• Prepared daily reports detailing construction progress against planned schedules and budgets.

Responsibilities:

Position Overview: Work as Store Supervisor: Responsible for managing and directing store employees, to ensure that the sales were being met monthly and annually. Training new employees, assessing sales performance, assigning tasks, preparing reports for

managers, offering advice to customers, and replacing the Manager in his absence.

Core Responsibilities:

● Responsible for managing the efficient, effective and profitable operation of the entire store.

● Implemented company strategies through merchandising, replenishment, product inventory, and loss prevention.

● Inventoried stock Andre-orders when inventory dropped to a specific level and monitored sales activities to ensure that customers received satisfactory service and quality goods

● Operated and balanced cash registers for opening and closing duties.

● Provided outstanding service to customers achieving 100% satisfaction on a daily basis by resolving customer complaints.

● Process store banking transactions managed the store safe and till for all employees.

● Manage staff and assign duties

● Supervised, trained and developed staff members in accordance with company policies and procedures.

● Followed proper standards for food safety and sanitation.

● Maintained positive working relationships with vendors and corporate office personnel.

● Recognized for creating a positive store environment and building a team of top performers to drive customer service and sales.

Responsibilities:

● Monitor sales events for accuracy in scanning and signage; maintaining current knowledge of weekly ad items and ensures pricing integrity.

● Check for any price updates from the I.T. office, verifying, and making any changes as needed.

● Verify weekly ad and promotional price accuracy.

● Ensures and maintains compliance with company and governmental regulation.

● Memorized all menu offerings for quick preparation and to be able to recommend blends, roasts, and specialty drink or food offerings to customers.

● Fallowed daily opening and closing procedures of brick and mortar bakery Area.

Responsibilities:

● Role models excellent customer service for the store team.

● Ensured grocery departments is fully stocked, faced, and rotated following established merchandising procedure.

● Ensured that sales floor department shelves, displays, aisles, and storage areas are maintained in a clean, orderly condition, satisfying health department and stores safety standards.

Responsibilities:

● Handle customer issues, resolution and communicate escalated issues to the Sales Manager..

● Provides quality service by enforcing quality and customer service standard.

● promoted customer loyalty and consistent sales by delivering friendly service.

● Received a 90% average customer satisfaction rating to date, winning “Employee of the Month” in july of 2017.

Responsibilities:

● Generally take orders from different retails. wholesales store via visit stores, mail, phone or other electronic means.

● Sales marketing aims to create awareness, generate interest, and ultimately facilitate the purchase of products or services by leveraging various marketing techniques and tactics

● Duties inform customers of receipt, products details, prices, shipping dates,delays prepare order and deliver to coustomers.