ABDULREHMAN TAHIR

As a Business Development Specialist at the world’s leading food delivery platform, I was entrusted with spearheading market expansion efforts across key Saudi cities. My initial responsibility involved onboarding and establishing a strong merchant network in Riyadh and Al Kharj within a tight two-month timeframe. Following a successful launch in Riyadh, I was promoted to Team Lead and relocated to Jeddah to replicate and scale these efforts for a high-impact city launch. My continued success led to a strategic assignment in Hafar Al Batin, where I was tasked with building a new team from the ground up — a role that marked a significant step toward my promotion to Business Development Manager (BDM)

• Spearheaded cross-functional teams towards achieving common goals, ensuring alignment of objectives across departments.
• Developed business pipeline using cold and warm techniques.
• Managed needs of more than [Number] customers at once using strong prioritization and multitasking abilities.
• Negotiated contracts and closed sales with new and existing clients.
• Fielded customer complaints and facilitated negotiations, resolving issues and reaching mutual conclusions.

• Delivered performance updates, quarterly business reviews and planning meetings.
• Developed business growth plans by identifying key clients, critical targets and priority service lines.
• Augmented sales value by upselling and cross-selling new products and services to existing customers.
• Created short-term and long-term goals for business team to achieve objectives.
• Attended conferences and trade association meetings to represent company, build industry networks and promote new product lines.
• Frequently visited customers to maintain positive and productive relationships.
• Increased sales volume by prospecting for potential clients and entering new territories and market channels.

• Coordinated property closings, overseeing signing of documents and disbursement of funds.
• Interviewed clients to determine property needs and preferences.
• Followed-up with prospects and hot leads to obtain exclusives and drive new sales.
• Created and maintained large client base by meeting needs and providing exceptional customer service.
• Obtained client testimonials for websites, social media and other marketing materials to enhance selling strategies.

• Gave team members support needed for upselling products and services and closing sales with customers.
• Completed performance reviews and assisted team in improving performance.
• Managed sales team of 5, setting performance goals and strategies for attainment.
• Maintained friendly and professional customer interactions.