Abdulrhman Ahmed
Jeddah,Saudi Arabia
Summary
A detail-oriented professional with expertise in MS Office applications, including Excel, Word, and Outlook, complemented by proficiency in Google Sheets. Demonstrates strong capabilities in customer record management and data verification and validation, ensuring accuracy and efficiency. Skilled in customer service and support, with a proven track record of adaptability under pressure. Experienced in event coordination and product knowledge, contributing to seamless operations and enhanced client satisfaction. Committed to leveraging skills for continued growth within dynamic environments.
Overview
7
7
years of professional experience
Work history
Event Assistant (Part-time Job)
Evolve Beyond
KAEC, KSA
2022.01 - 2026.06
- Achieved successful event execution through effective setup and registration management.
Enhanced guest coordination, resulting in improved attendee engagement.
Delivered smooth operational logistics, contributing to overall event success.
Data Entry; Call center agent; promoter
Brand Success Inc.
Jeddah, KSA
2021.11 - 2026.06
- Entered and updated data accurately in systems to ensure quality and confidentiality.
- Handled customer calls to resolve issues and provide product or service support.
- Promoted products to customers to boost brand awareness and support sales.
Promotional Talent
Evolve Beyond
KAEC, KSA
2022.11 - 2023.01
- Showcase on-camera presence and professionalism to enhance brand image and product appeal in marketing campaigns.
Call Center Agent
Huda TV Channel
Jeddah, KSA
2019.01 - 2021.01
- Assisted viewers with inquiries and provided information on programmes to ensure satisfaction.
- Facilitated communication between channel representatives and audience members to maintain service quality.
- Supported overall viewer experience through prompt responses and accurate information delivery.
Education
Bachelor - Computer Science
The Arab Open University
Nahdat Al Sharq, As Salamah, Jeddah, KSASkills
- Proficient in MS Office (Excel, Word, Outlook)
- Customer record management
- Data verification and validation
- Customer service and support
- Event coordination
- Product knowledge
- Adaptability under pressure
- Google Sheets
Language
Arabic
Native
English
Advanced
References
- Mohammad, Farid, Area Manager, +966 544622650
- Hussein, Mustafa, Account Manager, +966 555030918
Timeline
Promotional Talent
Evolve Beyond
2022.11 - 2023.01
Event Assistant (Part-time Job)
Evolve Beyond
2022.01 - 2026.06
Data Entry; Call center agent; promoter
Brand Success Inc.
2021.11 - 2026.06
Call Center Agent
Huda TV Channel
2019.01 - 2021.01
Bachelor - Computer Science
The Arab Open University