Abdulrhman Almegren
Aljubail,Saudi Arabia
Summary
Offering strong foundation in IT engineering principles and keen interest in technology. Knowledgeable about troubleshooting, problem-solving, and providing technical support. Strong communication and teamwork skills developed through various collaborative projects. Ready to use and develop skills in hardware maintenance, software installation, and network configuration in [Desired Position] role.
Overview
4
4
years of professional experience
4
4
years of post-secondary education
1
1
Certification
Work history
IT engineering technician
SATROP Amiral
Al Jubayl, Eastern Province
11.2024 - Current
- Maintained documentation of all IT procedures for future reference and consistency.
- Implemented security measures, minimising potential risks.
- Streamlined communication processes with effective data management techniques.
- Enhanced team productivity by facilitating technical training sessions.
- Improved network efficiency with regular maintenance tasks.
- Mange over 65 employee
IT client Support Specialist
NOV-National Oil Varco
Ras alkher
05.2023 - 08.2024
- Streamlined IT client support services using cloud solutions to resolve client issues.
- Oversaw day-to-day IT operations, including user management and troubleshooting for over 700 employees.
- Facilitated training sessions to enhance user awareness of security protocols.
- Managed server software and implemented effective backup procedures.
- Administered door access control systems, ensuring security compliance.
- Supervised IP CCTV network operations for optimal performance.
- Collaborated with global teams and clients to achieve project objectives.
- Maintained inventory of IT equipment, ensuring resource availability.
IT Specialist
Alghanime Internationals
Aljubail
12.2021 - 02.2023
- Monitored software installations and managed version updates for enhanced user experience.
- Troubleshot network and data communication systems to resolve issues efficiently.
- Adhered to technical documentation to ensure accurate maintenance and repairs.
- Demonstrated proficiency in Microsoft Office applications, particularly Excel, Word, and Outlook.
Education
Associate Degree - Computer Information Technology
Jubail industrial College
Jubail, Eastern Province 04.2016 - 06.2020
Skills
- Creative thinking
- Communication and Global communication
- Flexibility
- Customer service
- Customer care
- Document control
- Technical support provision
- Wi-Fi networking
- Effective communication under pressure
Languages
English
Japanese
Certification
- MOS Certificate in Word 2016
- Certificate in Robotics Competition, 12/10/19, JIC
- Document Control: From Principles to Practice
- Microsoft Excel Scheduling Database
Accomplishments
- Volunteer with King Fahd Hospital for Cancer
- Started a free art workshop for children with NM Art Gallery
Timeline
IT engineering technician
SATROP Amiral
11.2024 - Current
IT client Support Specialist
NOV-National Oil Varco
05.2023 - 08.2024
IT Specialist
Alghanime Internationals
12.2021 - 02.2023
Associate Degree - Computer Information Technology
Jubail industrial College
04.2016 - 06.2020
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