Abdulrhman Al Rowaily
Jeddah
Summary
Adaptable professional with a quick-learning ability and a talent for adjusting to new environments. Skilled in rapidly acquiring new knowledge and applying it effectively. Driven by a passion for continuous learning and successfully navigating change.
Overview
10
10
years of professional experience
Work History
Travel Agent
SGS
Jeddah
03.2022 - 08.2024
- Verified customer passports and documentation to travel
- Processed travel deposit and balance payments accurately, maintaining records of receipt
- Advised customers on specific visa and passport requirements
- ALTEA • MAESTRO • SITA • SIBAR • GONOW •
Showroom Manager
Diamond glare
Jeddah
10.2020 - 01.2022
- Educated customers about quality and value of company products
- Communicated with staff at meetings regarding store results to help achieve team goals
- Line managed employees by supervising training, monitoring performance and planning staff rotas
- Orchestrated showroom layout and product displays, enhancing customer engagement, and increasing sales conversion by through strategic visual merchandising tactics.
- Directed the implementation of a customer relationship management system, leading to a improvement in customer retention rates by analyzing purchasing patterns and tailoring promotional strategies effectively
Sales promoter
Honor
Jeddah
06.2018 - 06.2019
- Used product and service knowledge to guide customer decision-making
- Demonstrated product features and benefits persuasively, influencing purchasing decisions
- Informed current and potential customers about product updates, special offers and new products
- Generated a 25% increase in sales over six months by strategically engaging customers and effectively upselling premium products at promotional events
Supermarket Supervisor
Al Danube
Jeddah
03.2016 - 08.2017
- Oversaw business staffing and training, building successful, customer-focused team
- Evaluated products to select mix meeting current customer demand
- Negotiated buying conditions and sales contracts to secure lucrative deals
- Managed daily supermarket operations with a focus on inventory control, improving stock turnover through strategic ordering and supplier relationship management
Debt collector
Droob Alsafwa contractions
Jeddah
04.2014 - 01.2016
- Negotiated customer repayment plans, consistently maximising early payments to reduce debt recovery time
- Communicated with customers diplomatically and respectfully
- Contacted customers to arrange or collect payments
- Implemented strategic collection techniques, increasing recovery rates by 25% in six months while maintaining positive client relationships
Education
Bachelor - Public Administration
King Abdulaziz university
Jeddah, Saudi Arabia01.2021
Skills
- Sales techniques
- Complaint management
- Customs advice
- Visa procedures
- Travel coordination
- Ticket selling system
- Travel sales
- Customer Service
- Teamwork
- Leadership competency
Timeline
Travel Agent
SGS
03.2022 - 08.2024
Showroom Manager
Diamond glare
10.2020 - 01.2022
Sales promoter
Honor
06.2018 - 06.2019
Supermarket Supervisor
Al Danube
03.2016 - 08.2017
Debt collector
Droob Alsafwa contractions
04.2014 - 01.2016
Bachelor - Public Administration
King Abdulaziz university
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