Summary
Overview
Work history
Education
Skills
Languages
Timeline
Generic

Abdulrhman Alselemi

Makkah,Saudi Arabia

Summary

Energetic Front Office Agent known for providing exceptional customer service and ensuring seamless guest experiences. Excel at resolving guest queries promptly, increasing guest satisfaction scores and fostering positive client relationships. Skilled in managing front desk operations, handling reservations, and coordinating with various departments to maintain smooth daily workflows.

Overview

9
9
years of professional experience
4049
4049
years of post-secondary education

Work history

Front office agent & Guest relation

Nujuma, a Ritz-Carlton Reserve
Red Sea Global Umluj, Saudi Arabia
2024.10 - Current

Guest relations officer

Assila luxury collection
Jeddah, Mecca Region
2024.05 - 2025.09

Front desk receptionist

Hilton
Jeddah, Mecca Region
2023.11 - 2024.02

Storage Operative

White gloves Company
Melbourne , Australia
2021.12 - 2022.09

storage operative

Brilliance company
Melbourne , Australia
2021.01 - 2021.07

Waiter

Solidair restaurant
Melbourne , Australia
2020.06 - 2020.12

Customer assistant

Umrah company
Makkah, Mecca Region
2018.02 - 2018.11

Customer assistant

Mobily
Makkah, Mecca Region
2016.05 - 2017.02

Education

Diploma - Leadership

Albright institute
Australia
2021.09 - 2022.09

Higher National Diploma - Luxury Hotel Operation By EHL

Bunyan Academy
King Abdullah Economic City
2022.10 - 2024.10

Licentiate degree - Construction induction Traning

Origin institute
Australia

Licentiate degree - Hospitality & tourism Fundamentals Course

Glion institute
United Kingdom, London

Skills

  • Consistent punctuality
  • Professional etiquette
  • Guest satisfaction measurement
  • Product information awareness
  • VIP clientele handling
  • Guest satisfaction assessment
  • Data entry expertise
  • Hotel services understanding

Languages

English
Advanced

Timeline

Front office agent & Guest relation

Nujuma, a Ritz-Carlton Reserve
2024.10 - Current

Guest relations officer

Assila luxury collection
2024.05 - 2025.09

Front desk receptionist

Hilton
2023.11 - 2024.02

Higher National Diploma - Luxury Hotel Operation By EHL

Bunyan Academy
2022.10 - 2024.10

Storage Operative

White gloves Company
2021.12 - 2022.09

Diploma - Leadership

Albright institute
2021.09 - 2022.09

storage operative

Brilliance company
2021.01 - 2021.07

Waiter

Solidair restaurant
2020.06 - 2020.12

Customer assistant

Umrah company
2018.02 - 2018.11

Customer assistant

Mobily
2016.05 - 2017.02

Licentiate degree - Construction induction Traning

Origin institute

Licentiate degree - Hospitality & tourism Fundamentals Course

Glion institute
Abdulrhman Alselemi