Abdulrhman A. Alzayed

• Developed comprehensive crisis management plan aligned with national crisis management framework.
• Supervised and managed crisis situations across telecommunications sector in coordination with all service providers.
• Prepared Business Requirements Documents (BRD) for crisis management systems and associated resources.
• Delivered timely briefings to Minister of Communications, ensuring accurate and actionable information on all crises and major incidents.
• Enhanced resource capabilities to ensure effective and timely incident response.
• Represented telecommunications sector at National Crisis Management Centre.
• Reduced reporting time by 30% through process optimization and automation.
• Established disaster recovery requirements for crisis management centre systems to ensure operational resilience.
• Implemented innovative solutions to eliminate dependency on single synchronization source.

• Aligned departmental objectives and resource allocation with corporate strategy to ensure operational efficiency and strategic coherence.
• Proposed enhancements to business strategies, driving growth and fostering innovation across key areas.
• Conducted scenario planning and strategic forecasting in collaboration with analysts to anticipate market shifts and inform decision-making.
• Identified challenges and developed actionable hypotheses, presenting insights and recommendations to key stakeholders for impactful decision-making.
• Directed and contributed to strategic initiatives, utilizing structured problem-solving frameworks to achieve project goals.
• Generated actionable insights through stakeholder engagement, synthesizing feedback into strategic recommendations.
• Monitored and drove progress across multiple high-priority strategic projects, ensuring alignment with timelines and objectives.
• Identified underperforming initiatives and collaborated with execution teams to implement corrective actions and enhance outcomes.
• Streamlined IT demand, supply, and prioritization, achieving cost reduction of over 40% through optimized resource management.

• Integrated comprehensive technology domain strategies spanning mobile, fixed, transport, core, cloud, data centres, applications, data analytics, cybersecurity, and emerging technologies to ensure alignment with organizational goals.
• Developed 3-5 year technology business plans incorporating global market trends and industry insights to position stc for sustained growth.
• Directed cross-functional teams in creating end-to-end technology strategy artifacts, ensuring clarity and alignment with corporate objectives.
• Fostered collaboration with business units and departments, delivering specialist reports and executive-level presentations that drive informed decision-making.
• Synthesized recommendations and roadmaps into unified, actionable technology strategy aligned with corporate priorities and long-term vision.
• Promoted continuous quality improvement and ensured audit compliance through integration of robust processes and standards.

• Formulated and executed strategic roadmaps for mobile access technologies, including 5G, IoT spectrum, and legacy technology decommissioning, ensuring agility through annual strategy refreshes.
• Developed and optimized financial models for CAPEX and OPEX, delivering data-driven insights to support investment decisions and adapting to dynamic pricing trends.
• Led annual budgeting initiatives, aligning multi-million-SAR project portfolios with corporate objectives and validating cross-functional demands to maximize ROI.
• Led strategic assessments of RFPs, ensuring proposals aligned with business priorities, cost-effectiveness, and long-term value creation.
• Led and oversaw the technology cost management program, driving cost efficiencies across the T&O sector and improving financial planning accuracy.

• Planned, tracked, and delivered designs for outdoor telecom sites across various scopes, including new deployments, modernization, and relocations.
• Managed telecom materials and ensured effective coordination with all stakeholders to maintain project timelines and quality standards.
• Tested and evaluated new trials and technologies introduced to Mobily network, such as 5G and NB-IoT, ensuring seamless integration and performance.
• Conducted periodic network audits to verify optimal configuration compliance with contractual agreements and vendor standards.
• Planned and dimensioned networks for large-scale events and mega governmental projects, ensuring optimal quality, capacity, and readiness.
• Performed network-level studies to improve overall KPIs and enhance performance metrics, including Oklaa scores.
• Collaborated with stakeholders on high-level designs, ensuring alignment with technical and operational requirements.
• Evaluated RFPs end-to-end from both technical and commercial perspectives, ensuring alignment with strategic goals and cost efficiency.

LTE Optimization Engineer - Mobily MRN Project

• Optimized LTE network performance for over 600 sites, resolving issues like coverage gaps and overshooting cells.
• Delivered detailed KPI improvement plans, ensuring SLA compliance and customer satisfaction.
• Introduced new radio features, conducting parameter audits for continuous network enhancement.

Pre Launch Engineer - Zain KSA

• Ensured KPI compliance for swapped clusters and new sites, aligning with customer-defined criteria and performance benchmarks.
• Reviewed and validated SSV reports for FTK, Intro, and Carrier Aggregation sites, securing customer acceptance.
• Delivered actionable recommendations for physical infrastructure and system optimizations, enhancing overall field performance and KPI achievements.
• Maintained and updated performance trackers on daily, weekly, and monthly basis, ensuring accurate monitoring and reporting of progress.

• Managed ISAM 7360 and 7342 GPON OLTs along with various customer-side equipment such as ONTs and MDUs, ensuring seamless operation and performance.
• Conducted Soft Provisional Acceptance Testing (Soft PAT) to verify system readiness and compliance with specifications.
• Planned and executed remote Preventive Maintenance Routines (PMR) to maintain network reliability.
• Refresh and revised Methods of Procedure (MOPs) to standardize and streamline engineering processes.
• Led engineering tasks in alignment with design documents, ensuring project adherence and quality standards.