ABDUR AIMANAHMED
Kolkata,INDIA
Summary
Proven Pharmacy Assistant with a track record of enhancing customer satisfaction and streamlining inventory processes at Merchandiser. Leveraged drug interaction knowledge and exceptional customer service skills to address inquiries and improve service quality. Achieved significant improvements in inventory accuracy and prescription processing efficiency, demonstrating a strong blend of technical expertise and interpersonal abilities.
Overview
6
6
years of professional experience
Work History
Pharmacy Assistant
Merchandiser
Abha, Saudi Arabia
10.2023 - Current
- Participated in staff meetings discussing new developments within the pharmacy profession.
- Answered customer inquiries regarding drug interactions, side effects and dosage instructions.
- Answered customer questions about prescribed and OTC medications.
- Performed daily inventory checks and restocked shelves as needed.
- Provided top quality control and eliminated downtime to maximize revenue.
- Monitored customer satisfaction levels through surveys and feedback forms.
- Supported pharmacy inventory audits, contributing to accurate record keeping.
- Processed prescription orders using pharmacy software system.
- Prepared and evaluated CRM reports to identify problems and areas for improvement.
Merchandiser
Merchandiser
Riyadh, Saudi Arabia
06.2019 - 01.2021
- Participated in staff meetings discussing new developments within the pharmacy profession.
- Answered customer inquiries regarding drug interactions, side effects and dosage instructions.
- Answered customer questions about prescribed and OTC medications.
- Printed labels and tags for for-sale merchandise.
- Established processes for tracking damaged goods returns from retail outlets.
- Regularly monitored store shelves to ensure product availability, restocking and rotating merchandise as needed.
- Communicated and coordinated planogram execution with store management.
Education
Some College (No Degree) - General Studies
Nabagram Kbcs High School
Nabagram Kandi Murshidabad West BangalSkills
- Prescription processing
- Inventory management
- Drug interaction knowledge
- Customer service
Languages
Bengali
First Language
English
Intermediate
B1
Hindi
Beginner
A1
Arabic
Beginner
A1
Timeline
Pharmacy Assistant
Merchandiser
10.2023 - Current
Merchandiser
Merchandiser
06.2019 - 01.2021
Some College (No Degree) - General Studies
Nabagram Kbcs High School