Abeer Alshlash

Tasks & Duties includes:

Team Leadership: Overseeing a team of collection agents, providing training, support, and performance evaluations.
Compliance Management: Ensuring adherence to legal and regulatory requirements in all collection activities.
Monitoring Performance: Analyzing collection metrics and report outcomes to assess team performance and improve recovery rates.
Portfolio Analysis: Analyzing the collection portfolio to identify trends, risks, and opportunities for recovery.
Prioritization: Prioritizing accounts based on factors like outstanding amounts, payment history, and borrower circumstances to focus efforts on the most critical cases.
Collaboration: Working closely with other departments (e.g., legal, underwriting) to coordinate efforts in debt recovery.
Reporting: Preparing and presenting reports on recovery efforts, trends, and challenges to senior management.

Tasks & Duties includes:

Loan Assessment: Reviewing and analyzing existing loan agreements to identify potential for rescheduling based on borrower circumstances.
Data Analysis: Evaluating financial data, payment histories, and market conditions to assess the viability of loan modifications.
Risk Evaluation: Identifying risks associated with rescheduling loans and determining the potential impact on the bank's portfolio.
Recommendation Development: Proposing tailored rescheduling plans that balance borrower needs with the bank’s risk management strategies.
Monitoring Outcomes: Tracking the performance of rescheduled loans to evaluate success and make adjustments as needed.

Tasks & Duties includes:

Financial Analysis: Reviewing financial statements, credit reports, and other relevant documents to evaluate the borrower's financial health.
Risk Assessment: Identifying potential risks associated with lending decisions and determining appropriate risk levels.
Credit Documentation: Utilizing credit scoring models and tools to support decision-making in loan approvals.
Regulatory Compliance: Ensuring compliance with internal policies and regulatory requirements in all credit analyses.

Tasks & Duties includes:

Customer Support: Assisting with inquiries about accounts and banking services.
Issue Resolution: Addressing and resolving customer complaints effectively.
Transaction Assistance: Guiding customers through deposits, withdrawals, and transfers.
Escalation: Referring complex issues to supervisors as needed.