Abeer Alsuwyyid
ٍRiyadh,Saudi Arabia
Summary
Accomplished professional with expertise in operations administration, customer relationship management, and project management. Proficient in utilising business intelligence tools to drive strategic decision-making and enhance digital marketing efforts. Demonstrates strong leadership skills, fostering team collaboration and achieving organisational goals. Committed to leveraging skills to optimise business processes and deliver exceptional results.
Overview
9
9
years of professional experience
1
1
Certification
Work history
Budget Specialist
Emirates NBD
Riyadh, Saudi Arabia
09.2024 - Current
Monitoring and analyzing financial activities and budget performance to ensure alignment with financial goals and compliance standards.
Senior Operations Specialist
Emirates NBD
Riyadh, Saudi Arabia
07.2022 - 09.2024
• Manage UATs, Finacle, CRM, Digital Banking, and Loan Systems.
• Oversee customer journey, data migration, and ensure compliance and Use Jira for agile management.
Account Administrator Officer
Emirates NBD
Riyadh, Saudi Arabia
06.2019 - 05.2022
• Conduct KYC/due diligence per KSA regulations, ensure compliance, and stay updated on regulatory changes.
Senior Claims Specialist
Dallah Hospital
, Saudi Arabia
04.2017 - 06.2019
- Liaise with external entities to process patient treatment letters and estimate costs.
Economic Researcher
Dr Asem Arab Consulting Center
, Saudi Arabia
02.2016 - 05.2016
Education
Digital Marketing -
Udacity
Bachelor's degree - Economics
Al-Imam Muhammad Ibn Saud Islamic University
Skills
- Operations Administration
- Customer Relationship Management (CRM)
- Project Management
- Business intelligence tools
- Leadership skills
- Digital marketing
Certification
- CPR & AED
- Certified Personal Fitness Trainer - Health Fitness Instructor (CPFT-)
Timeline
Budget Specialist
Emirates NBD
09.2024 - Current
Senior Operations Specialist
Emirates NBD
07.2022 - 09.2024
Account Administrator Officer
Emirates NBD
06.2019 - 05.2022
Senior Claims Specialist
Dallah Hospital
04.2017 - 06.2019
Economic Researcher
Dr Asem Arab Consulting Center
02.2016 - 05.2016
Digital Marketing -
Udacity
Bachelor's degree - Economics
Al-Imam Muhammad Ibn Saud Islamic University
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