ABOUBAKER HASSAN
OMDURMAN,SUDAN
Summary
Trained IT worker skilled with hardware and software. Analytical in investigating problems, tracing root causes and correcting routine or serious issues. Communicates easily with technical and non-technical personnel to deliver quality support. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
7
7
years of professional experience
5
5
years of post-secondary education
Work History
IT &Technical Support
IT
KHARTOUM, SUDAN
12.2016 - Current
- Addressed problems critically, implementing optimal solutions to boost overall system performance.
- Directed quality control efforts based on current testing data and insights.
- Prepared and configured systems for testing.
- Planned and executed system tests, reporting findings to inform [Type] development.
- Compiled and analysed software testing results to produce actionable insights, driving process improvements.
- Processed numerous payments with exceptional accuracy, resulting in satisfied customers and accurate finances.
- Maintained discretion and security in handling sensitive personal and financial data.
Education
Bachelor - Information Systems
University of Science & Technology
Omdurman/ Sudan 02.2010 - 04.2015
Skills
- Team management
- Microsoft Outlook
- Application support
- Microsoft Office 365
- Work to ability pressure the under
- The continuous development for the work
- The ability to reach clients in need of hour services
Languages
Arabic
Native
English
Intermediate
Timeline
IT &Technical Support
IT
12.2016 - Current
Bachelor - Information Systems
University of Science & Technology
02.2010 - 04.2015
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