Abrar Mallawi
Jeddah,AlHamadaniah
Summary
Enrolling in a professional work environment, enables me to develop my practical and educational skills, and to achieve my living goals, and to contribute to the development of the business that I will work with, together to achieve common goals, for a promising and better future.
Overview
12
12
years of professional experience
1
1
Language
Work History
Customer Service Officer
ABRAR ABDULAZIZ ALI MALLAWI, Solex Plus
Jeddah , Jeddah
04.2011 - 08.2011
- Assisted call-in customers with questions and orders.
- Communicated with clients regarding account services, statements, and balances.
Assistant Store Manger
Kamal Othman Jamjoom Company
Jeddah, Jeddah
11.2011 - 08.2012
- Walked through store areas to identify and proactively resolve issues negatively impacting operations.
- Managed opening and closing procedures and recommended changes to enhance efficiency of daily activities.
- Responded to customer concerns, working with manager to significantly raise customer satisfaction ratings.
- Supervised and evaluated staff to help improve skills, achieve daily objectives, and attain advancement.
- Trained new employees on proper protocols and customer service standards.
Sales Assistant
Alshaya International
Jeddah , Jeddah
10.2012 - 05.2015
- Helped customers locate products and checked store system for merchandise at other sites.
- Assisted customers with prompt and polite support in-person and via telephone.
- Answered customer questions about products and services, helped locate merchandise, and promoted key items.
- Developed strong rapport with customers and created positive impression of business.
- Managed efficient cash register operations.
- Worked to meet or exceed special targets for credit card applications, special donations and specific product promotions.
Assistant Accountant ( Revenue Cycles Management)
DR . Soliman Fakeeh Hospital
Jeddah, Jeddah
06.2015 - Current
- Assisted with monthly and quarterly income statements, balance sheets and cash flow reports to inform decision-makers.
Education
Bachelor - Health Services Management and Hospital
King Abdulaziz University
Jeddah 09.2007 - 1 2012
Skills
Languagesundefined
Timeline
Assistant Accountant ( Revenue Cycles Management)
DR . Soliman Fakeeh Hospital
06.2015 - Current
Sales Assistant
Alshaya International
10.2012 - 05.2015
Assistant Store Manger
Kamal Othman Jamjoom Company
11.2011 - 08.2012
Customer Service Officer
ABRAR ABDULAZIZ ALI MALLAWI, Solex Plus
04.2011 - 08.2011
Bachelor - Health Services Management and Hospital
King Abdulaziz University
09.2007 - 1 2012
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