Summary
Overview
Work History
Education
Skills
Technical Skill:
Declaration:
Timeline
SeniorSoftwareEngineer
Abu Mohammed Kannu Rawther

Abu Mohammed Kannu Rawther

IT Support Engineer/Hardware Network Engineer
Abqaiq,04

Summary

A lead role in Technology, IT Systems Administration, Technical support where my experience of 12 years combined with IT skills can be applied to improve service deliveries. A highly focused and self-motivated person seeking a good opportunity to work in challenging and exciting environment. To be an integral part of a competitive work environment, which would help me grow, both on the intellectual and personal front, while contributing to the growth and success of the organization. Professional Qualifications: Cisco Certified Network Associate (CCNA) Microsoft Certified Professional (Enterprise Administrator on Windows Server 2008) Advanced Diploma in Hardware and Maintenance & System Management Associate Network Consultant Program (ANC)

Overview

16
16
years of professional experience
4
4
years of post-secondary education
5
5
Language

Work History

IT Support Engineer

DESERT WAY OIL FIELD SERVICES & GAS EST
Abu Dhabi
09.2019 - 09.2020
  • Researching, diagnosing, troubleshooting and resolving any issues (LAN/hardware/Software faults) in an accurate and timely manner.
  • Ensuring complete security through access controls, backups and firewalls.
  • Trouble shooting issues and outages.
  • Configuring & Troubleshooting network printers, Scanners, Switches, Routers & Wireless access points.
  • Performed testing and problem analysis for server, desktop, and IT infrastructure.
  • Prepped new laptops and desktops for deployment; installed software and operating systems.
  • Backed up and restored data, operating systems, files, and drivers.
  • Managed call flow and prioritized response efforts.
  • Utilized diagnostic tools and strategies to solve technical issues and provide preventative maintenance.
  • Commended for quickly resolving complex issues including system crashes, network slowdowns, connectivity problems, security breaches, virus infections and more.
  • Installation & configuration network interface card, sharing of devices.
  • Cabling, crimping, testing, configuring and troubleshooting the LAN connections.
  • Creating and Configuring Email's in Outlook.
  • Maintain up to date inventory of all communication and main hardware installed from time to time.
  • Day to day support to Managers, other staff for efficient usage of PC's.
  • Recommends changes, Install PC's as and when required as per the approval from the management.
  • Installing & configuring software and hardware and managing network servers and technology tool.
  • Setting up accounts and workstations.
  • Monitoring and maintaining all systems according to requirements.
  • Upgrading all systems with new releases and models.
  • Installing, upgrading, supporting and troubleshooting all hardware (laptops, desktop PC's, printers, scanners etc) also performing routine maintenance on the same and software problems including Windows Operating System and Office 2013/2019, office 365 etc.
  • Taking backup in a timely manner and maintaining inventories of all IT equipments.

Job responsibilities as Office Administrator:.

  • Preparation of protocol for carrying internal operations.
  • Preparation of inspection check list and maintenance reports for trucks (fleet, tankers, skip loaders, box trailers, Forklifts, Wheel Loaders and semi trucks).
  • Supervision during waste management operations and Fleet Management.
  • Preparation of overall water balance of the treatment facility.
  • Process equipment & plant inspections with guidelines.
  • Waste classification and encoding as per international standards.
  • Spearheading activities involving working out various requirements & monitoring overall project operations for ensuring timely completion.
  • Monitoring the activity at sites and reviewing of project schedule.
  • Ensuring cost control within budget and planning for cash flow requirements.
  • Conceptualizing and implementing strategies with a view to achieve business objectives.
  • Anchoring process, operation of machines/equipment and ensuring completion of project in minimum turnaround time using effective resource to maximize the output.
  • Developing standards for operations department for the various parameters for effective results.
  • Selecting control schemes, identifying appropriate control systems.
  • Overseeing process & operation and conducting tests & inspections to ensure operational effectiveness.
  • Receiving job request and reproduce copies with the recruitment team and updating the list of submission.
  • Placing job advertisement through company website, job portal and social media websites.
  • Screening resumes and performing in-person and phone interviews with candidates.
  • Arranging travel formalities of candidates scheduled for face to face interview which includes hotel and airline booking.
  • Partnering with hiring managers to determine staffing needs.
  • Administering appropriate company assessments.
  • Performing reference and background checks.
  • Coordinating interviews and making recommendations to company hiring managers.
  • Following up on the interview process status.
  • Maintaining relationships with both internal and external teams to ensure staffing goals are achieved.
  • Communicating employer information and benefits during screening process.
  • Staying current on the company's organization structure, personnel policy, and laws regarding employment practices.
  • Completing timely reports on employment activity.
  • Assisting in resolving any administrative problems.
  • Attending training such as recruitment process provided by the company and health insurance process.
  • Arranging and coordinating in regards to the collection of CICPA Passes and HSE documents for Employees, Vehicles/Equipments with team.

IT Support Engineer

GOOD WAY GENERAL MAINTENANCE
Abu Dhabi, UAE, UAE
01.2017 - 08.2019
  • Managing systems including software, hardware, networks, security infrastructure and telecommunications.
  • Administration of office LAN & WAN.
  • Installation, configuration and troubleshooting of Windows 2000 based networks.

IT Support Executive

Emaratech
Dubai, Dubai
12.2007 - 12.2017

UAE Electronic Gates

  • Major Involvement in Government Based Projects Sites Projects.
  • There are four E Gates at all these Airports, two in the arrival and two in the departure for controlling immigration process 2.
  • Creating user tickets regarding hardware, software and networking.
  • Providing all kind of hardware and software based technical support.
  • Application updates.
  • Hardware replacement.
  • Troubleshoot run-time problems.
  • Maintaining network connectivity.
  • Making sure sensors are operational.
  • General Directorate of Residence and foreigners Affairs Al-Fujairah.
  • Dibba Immigration.
  • Khorfakan Immigration E-Gate Cards Enrollment Stations Two enrollments stations working on each site Providing all kinds of application and advance printing related technical support.

Computer Hardware and Network Engineer

Logon Systems Services
Punalur, Kerala
12.2005 - 10.2007
  • Installation and configuration of windows 2003 & 2008 Servers and Client systems.
  • Installing, monitoring and maintaining LAN, WAN and WLAN Networks.
  • Providing Email solutions (Lotus /Outlook/ Exchange).
  • Maintaining records of Hardware related issues (Company name/ AMC Details /purchase history/warranty).
  • Providing solutions as per client's requirements.
  • The key responsibility to implement & manage of Win 2003 Domain Controllers, Member Servers, ADS with Group policy, RRAS, WSUS, TCP/IP Networking, DNS, user accounts, OU's permissions for all locations.

Customer Support Engineer

Hardnet Infosystems
Punalur, Kerala
08.2004 - 10.2005
  • Maintenance/control/ distribution/tracking of printer toner & cartridges.
  • Controlling physical inventory of standby systems & computer accessories.
  • Taking quotation from clients and making LPOs for purchasing & warranty renewing of IT Hardware's and Software's as per IT Policy.
  • Preparing analytical reports on the performance of existing network and suggests means to enhance/upgrade machines efficiency.
  • Administration of enterprise LAN, WAN and enterprise Servers.
  • Maintaining enterprise VERITAS backup solution for Windows servers and Clients.
  • Administration of Enterprise Networking Components (Firewall with VPN).
  • Installation & Configuration of Servers and Network Equipment.

Education

Bachelor of Arts - History

Kerala University
06.2000 - 04.2004

Skills

    Cisco Certified Network Associate (CCNA)

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Technical Skill:

· Operating System: MS Windows Server 2003/2008/2016/2019. MS Client: XP/Win-Vista/Win-7/Win-8/Win-10

· Virtualization: VMware, Hyper-V, VirtualBox

· Network: TCP/IP, VLAN, DNS, DHCP, LDAP

· Network (Hardware): Cisco switches catalyst 2950, 2960, 9200, 9300-Series POE+

· Application Server: VPN, FTP and IIS

· Tools: Norton Antivirus, Symantec Antivirus

· Setup Domains in Windows O.S

· Planning, Designing, Maintenance and Migration of Active Directory Services in windows

· Implementing security restriction to users through Group Policy /System Policy

· Configuring and maintaining DHCP, RRAS, WSUS and DNS servers.

· Installation & managing File Servers in windows.

· Planning, Implementing and Troubleshooting of new systems and Networks.

· Microsoft 2000, 2003, 2016 Server Installation and configuration.

· Client Operating Systems Dos, Windows systems.

· Client Server and Peer to Peer Networks.

· Active Directory Service and Group Policy setting.

· Routing in Windows 2000/2003/2016 Server. Exchange Server.

· Remote Access Server.

· Remote Installation & Remote Administration.

· Software deployment.

· Administering User Accounts and Groups.

· Virtual Private Network.

· Maintaining the security of the networks.

Declaration:

I, Abu Mohammed Kannu Rawther, hereby declare that the information contained herein is true and correct to the best of my knowledge and belief.

_______________________

Abu Mohammed Kannu Rawther

Timeline

IT Support Engineer

DESERT WAY OIL FIELD SERVICES & GAS EST
09.2019 - 09.2020

IT Support Engineer

GOOD WAY GENERAL MAINTENANCE
01.2017 - 08.2019

IT Support Executive

Emaratech
12.2007 - 12.2017

Computer Hardware and Network Engineer

Logon Systems Services
12.2005 - 10.2007

Customer Support Engineer

Hardnet Infosystems
08.2004 - 10.2005

Bachelor of Arts - History

Kerala University
06.2000 - 04.2004
Abu Mohammed Kannu RawtherIT Support Engineer/Hardware Network Engineer