ABU SAEED
Comilla,Bangladesh
Summary
Experienced Soft Services Supervisor with a strong background in managing housekeeping, cleaning operations, and facility support services. Skilled in leading teams, maintaining high standards of cleanliness, hygiene, and health & safety compliance. Proven ability to improve operational efficiency, manage resources effectively, and ensure high levels of client satisfaction. Seeking a Soft Services Associate position to utilize leadership experience and drive service excellence across facilities
Overview
9
9
years of professional experience
12
12
years of post-secondary education
Work history
Soft Services Supervisor
Safari Company
Riyadh, Saudi Arabia
2024.11 - Current
- Enhanced client satisfaction by delivering excellent front-of-house services, including reception and switchboard operations.
- Liaised with suppliers to procure cleaning materials while effectively managing budget constraints.
- Managed office cleaning, gardening, and barista schedules to ensure an consistently clean and well-maintained work environment.
- Monitored and enforced health and safety regulations to ensure a safe working environment.
- Reduced supply costs by 15% through effective inventory management.
Soft services supervisor
Jash technical service
Riyadh, Saudi arabia
2021.07 - 2024.11
- Consistently maintained high standards of cleanliness and hospitality to ensure excellent customer satisfaction.
- Maintained good relationships with clients to ensure work satisfaction .
- Prepared work orders and monthly reports.
- Managed daily soft services activities to ensure strict adherence to cleanliness, hygiene, and presentation standards.
Housekeeping Supervisor
SEDER Group
Riyadh, Saudi Arabia
2018.08 - 2021.06
- Consistently upheld COVID-19 cleaning and infection control standards in line with health and safety regulations.
- Thoroughly cleaned and disinfected rooms and communal areas to maintain safe, hygienic, and first-class environment.
- Organized and facilitated training sessions for new employees to ensure adherence to company standards and procedures.
- Oversaw daily operations and supervised 70–80 employees.
Restaurant Supervisor
Al Mehmar company
Riyadh, Saudi Arabia
2017.04 - 2018.07
- Effectively managed staff scheduling and workload distribution in strategic manner .
- Continuously worked to maintain high food quality and ensure customer satisfaction .
- Regularly monitored restaurant supplies to prevent unexpected stock shortages .
- Successfully increased sales by 10% through improved customer service and operational efficiency.
Education
Certificate of Higher Education - Busniess studies
Al Haj Nur Mia Collage
Cumilla, Bangladesh 2008.04 - 2010.05
BBA - Management
Cumilla Victoria Gov. University
Cumilla, Bangladesh 2011.06 - 2016.03
Secondary school certificate - Business studies
Salakandi G,c High School
Cumilla, Bangladesh 2003.01 - 2008.05
Skills
Training, supervising, and developing housekeeping staff to ensure consistent service excellence
- Expertise in deep cleaning processes and advanced sanitation techniques
- Strong knowledge of hospitality standards with focus on customer-centric service delivery
- Effective inventory control and procurement support for cleaning materials and supplies
- Excellent time management skills with ability to prioritize tasks in fast-paced environments
- Strong attention to detail in cleaning, disinfection, and hygiene maintenance
- Full compliance with health, safety, and sanitation regulations and industry best practices
- Skilled in safe operation, handling, and maintenance of wide range of cleaning equipment and machinery
Languages
English
Fluent
Arabic
Upper intermediate
Hindi
Fluent
Urdu
Fluent
Bengali
Native
current Address :
- Tuwaiq, Riyadh, Saudi Arabia
- Postal Code: 14923
- Iqama no: 2429966076
- Contact no: 00966510142209, 00966509780792
Permanent address
- Dhonushara, Gholpasa, Chouddagram, Cumilla, Bangladesh.
- Religion: Islam.
- Marital Status: Married.
- Passport No: EK007486
Hobbies & Interest :
- Engaging in sports such as cricket, football, and badminton to promote teamwork, discipline, and physical fitness.
- Reading books and online newspapers to stay informed and broaden knowledge.
- Actively seeking and developing new knowledge about global affairs and current trends.
- Volunteering in community or social activities to support teamwork and communication skills.
Computer Skills:
- Proficient in Microsoft Office Suite (Word, Excel, PowerPoint, Outlook)
- Strong internet browsing and online research skills
- Basic computer troubleshooting and problem-solving ability
- Accurate and efficient data entry skills
- Knowledge of Microsoft Windows installation and basic system setup
- Basic proficiency in Adobe Photoshop for editing and design tasks
Attached
- Academic Certificates
- Job Experience Certificates
- Copy of Iqama
- Copy of Passport
Timeline
Soft Services Supervisor
Safari Company
2024.11 - Current
Soft services supervisor
Jash technical service
2021.07 - 2024.11
Housekeeping Supervisor
SEDER Group
2018.08 - 2021.06
Restaurant Supervisor
Al Mehmar company
2017.04 - 2018.07
BBA - Management
Cumilla Victoria Gov. University
2011.06 - 2016.03
Certificate of Higher Education - Busniess studies
Al Haj Nur Mia Collage
2008.04 - 2010.05
Secondary school certificate - Business studies
Salakandi G,c High School
2003.01 - 2008.05