Abubaker Abdu Rahman

• Self-motivated, with strong sense of personal responsibility.
• Exercised leadership capabilities by successfully motivating and inspiring others.
• Worked well in team setting, providing support and guidance.
• Learned and adapted quickly to new technology and software applications.
• Proven ability to develop and implement creative solutions to complex problems.
• Gained extensive knowledge in data entry, analysis and reporting.
• Skilled at working independently and collaboratively in team environment.
• Completed paperwork, recognizing discrepancies and promptly addressing for resolution.
• Managed over 50 customer calls per day .
• Drove team revenue totals by bringing in top sales numbers.
• Served customers with knowledgeable, friendly support at every stage of shopping and purchasing.
• Negotiated prices, terms of sales and service agreements.

• Prepared sales reports with informative graphs and charts to outline key data.
• Monitored customer buying trends, market conditions and competitor actions to adjust strategies and achieve sales goals.
• Consistently serviced accounts to maintain active contacts and continuously promote profitable offerings.
• Captured and completed sales with customer-savvy quotes, proposals and contract management strategies.
• Achieved dramatic sales increase by skillfully managing relationships and proactive sales approaches.
• Established ambitious sales targets, managed deployment strategies and developed go-to-market plans to capitalize on every revenue opportunity.
• Enhanced sales operations through development of new sales strategies, cold calling techniques and customer follow-up
• Consulted with businesses to supply accurate product and service information
• Met with customers to discuss and ascertain needs, tailor solutions and close deals
• Contributed to event marketing, sales and brand promotion
• Set and achieved company defined sales goals
• Generated advertising brochure for vendor use
• Built relationships with customers and community to promote long term business growth

· Coached team members to reach and exceed weekly and monthly sales goals.

· Analyzed sales data to define weekly quotas for multiple departments, assessing potential areas of growth.

· Organized and coordinated sales team schedules, helping staff meet company and client expectations.

· Audited team outputs and service delivery to achieve Quality Assurance goals.

· Achieved exceptional client satisfaction feedback and ratings.

· Generated company growth through market expansion and sales.

· Created and directed sales team training and development programs.

• Answered customer questions about products and services, helped locate merchandise, and promoted key items.
• Maintained up-to-date knowledge of store sales, payment policies and security standards.

• Monitored performance and safety practices of 15-person warehouse staff
• Onboarded, trained and supervised 15-person warehouse staff with strong record of meeting schedule and performance goals
• Tracked production and quality control systems to proactively identify deficiencies
• Promoted safety policies and practices among personnel, enforcing appropriate handling and use of equipment and products
• Supervised warehouse operations by managing employees during shifts
• Trained employees on equipment operation and safety protocols
• Double checked records, daily reports, and inventory transactions to identify and correct variances
• Maintained established levels of goods based on sales forecasts and demand to fulfill orders on time