Abubker ALbaggary

• Supervised daily operations, acting as point of contact for any queries or obstacles.
• Maintained smooth-running business operations by delegating priorities to staff abilities.
• Led and coached team leaders to meet performance targets and deliver operational excellence.
• Led and managed administrative staff to maintain smooth daily operations.
• managing the cash flow with account
• Established and communication daily priorities to guide team activities.
• Monitored health and safety measures for guaranteed compliance.
• Monitored and reviewed operational performance, aiding improved business strategy to maximise productivity.
• Developed, recommended and implemented strategies to improve employee work quality and speed.
• Translated senior management directives into actionable front-line policies and implemented changes with staff.
• Reduced costs and improved operations by analysing processes and customer feedback.

leading the operations team for sea freight - air freight

and customs clearance import \ export general cargo &

personal effect

• Followed correct customs clearance procedures for exporting and importing goods.
• Partnered with customs professionals, clients and transport teams to deliver shipments on time for minimum cost.
• Classified goods by type of item and fee or tariff groups using correct system.
• Tracked shipments using multiple software systems and kept clients informed on progress.
• Coordinated and resolved shipping details in English and Arabic
• Maintained shipping records and accounting files covering clients shipping to and from over five destinations.
• Tracked shipping trends to identify consistent problems with customs, carriers or specific types of cargo.
• Identified illegal substances, collected evidence and impounded shipments.