Summary
Overview
Work History
Education
Skills
Software
Interests
Timeline
CustomerServiceRepresentative

Adel Alqahtani

Riyadh

Summary

High-energy Store Manager bringing extensive experience in retail settings. Set and enforced consistent standards to maintain staff satisfaction and meet performance targets. Dynamic relationship-builder with organized nature and sound judgment focused on maximizing team efficiency.

Overview

7
7
years of professional experience
3
3
years of post-secondary education
2
2
Languages

Work History

Cloud Store Supervisor

Nana
Riyadh
08.2022 - 06.2023
  • Proven ability to learn quickly and adapt to new situations.
  • Proved successful working within tight deadlines and a fast-paced environment.
  • Used critical thinking to break down problems, evaluate solutions and make decisions.
  • Maximized sales and minimized shrinkage through excellent customer service and adherence to standard practices.
  • Managed inventory control, cash control, and store opening and closing procedures.
  • Managed store employees successfully in fast-paced environment through proactive communication and positive feedback.

Construction Foreman - Technical

Al Arrab Contracting Co.
Riyadh
11.2018 - 08.2022
  • Supervised field crews to maximize quality and work efficiency.
  • Interacted with employees to demonstrate high standards and mitigate issues effectively.
  • Delegated assignments based on plans, project needs, and knowledge of individual team members.
  • Supervised material usage and contractor man-hours to keep projects in line with budgetary restrictions.

Call Center Agent

Elm
Riyadh
11.2016 - 04.2018
  • Adhered to company policies and scripts to consistently achieve call-time and quality standards.
  • Helped large volume of customers every day with positive attitude and focus on customer satisfaction.
  • Delivered exceptional customer service to every customer by leveraging extensive knowledge of products and services and creating welcoming, positive experiences.
  • Maintained user account data by initiating account access and establishing in database.
  • Analyzed and escalated complaints, issues and grievances to designated departments for investigation and response.

Education

High School Diploma -

Ibn Al Mundhir
Riyadh
09.2007 - 08.2010

Skills

Store management

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Software

Java

C

SQL

Interests

Technical analysis of financial markets

Self learning

Providing training courses

Timeline

Cloud Store Supervisor

Nana
08.2022 - 06.2023

Construction Foreman - Technical

Al Arrab Contracting Co.
11.2018 - 08.2022

Call Center Agent

Elm
11.2016 - 04.2018

High School Diploma -

Ibn Al Mundhir
09.2007 - 08.2010
Adel Alqahtani