Java
Adel Alqahtani
Riyadh
Summary
High-energy Store Manager bringing extensive experience in retail settings. Set and enforced consistent standards to maintain staff satisfaction and meet performance targets. Dynamic relationship-builder with organized nature and sound judgment focused on maximizing team efficiency.
Overview
7
7
years of professional experience
3
3
years of post-secondary education
2
2
Languages
Work History
Cloud Store Supervisor
Nana
Riyadh
2022.08 - 2023.06
- Proven ability to learn quickly and adapt to new situations.
- Proved successful working within tight deadlines and a fast-paced environment.
- Used critical thinking to break down problems, evaluate solutions and make decisions.
- Maximized sales and minimized shrinkage through excellent customer service and adherence to standard practices.
- Managed inventory control, cash control, and store opening and closing procedures.
- Managed store employees successfully in fast-paced environment through proactive communication and positive feedback.
Construction Foreman - Technical
Al Arrab Contracting Co.
Riyadh
2018.11 - 2022.08
- Supervised field crews to maximize quality and work efficiency.
- Interacted with employees to demonstrate high standards and mitigate issues effectively.
- Delegated assignments based on plans, project needs, and knowledge of individual team members.
- Supervised material usage and contractor man-hours to keep projects in line with budgetary restrictions.
Call Center Agent
Elm
Riyadh
2016.11 - 2018.04
- Adhered to company policies and scripts to consistently achieve call-time and quality standards.
- Helped large volume of customers every day with positive attitude and focus on customer satisfaction.
- Delivered exceptional customer service to every customer by leveraging extensive knowledge of products and services and creating welcoming, positive experiences.
- Maintained user account data by initiating account access and establishing in database.
- Analyzed and escalated complaints, issues and grievances to designated departments for investigation and response.
Education
High School Diploma -
Ibn Al Mundhir
Riyadh 2007.09 - 2010.08
Skills
Store management
Knowledge of supervisory concepts
Cloud Computing
Team leadership and coaching
Operations
Team Building
Staff training and development
CRM
Software
C
SQL
Interests
Technical analysis of financial markets
Self learning
Providing training courses
Timeline
Cloud Store Supervisor
Nana
2022.08 - 2023.06
Construction Foreman - Technical
Al Arrab Contracting Co.
2018.11 - 2022.08
Call Center Agent
Elm
2016.11 - 2018.04
High School Diploma -
Ibn Al Mundhir
2007.09 - 2010.08