Summary
Overview
Work history
Education
Skills
Languages
Timeline
Intern

Abu Sufyan Rafique

Riyadh,Saudi Arabia

Summary

Dynamic professional with expertise in key account handling and client relationship management, demonstrating proficiency in CRM software and Salesforce. Adept at contract negotiation and product knowledge, with a strong awareness of supply chain dynamics. Committed to adaptability in response to market changes, aiming to leverage skills for strategic growth and enhanced customer satisfaction.

Overview

16
16
years of professional experience
5
5
years of post-secondary education

Work history

Senior business development Executive

Aramex
Riaydh
02.2016 - Current
  • Conducted market research to identify potential clients and assess industry trends.
  • Collaborated with cross-functional teams to develop tailored business proposals.
  • Assisted in organising promotional events to enhance brand visibility and client engagement.
  • Supported senior executives in preparing presentations for client meetings and negotiations.
  • Participated in networking events to establish relationships with key industry stakeholders.
  • Gathered and analysed competitor information to inform strategic decision-making.
  • Maintained comprehensive records of client interactions and follow-up actions.
  • Developed and maintained key partnerships for enhanced market reach.
  • Handled high-profile accounts, maintaining a high level of client satisfaction.
  • Analysed market trends, resulting in improved competitive positioning.

Sales Support Administrator

Zonik
Riyadh, Saudi Arabia
01.2010 - 01.2015
  • Assisted sales team by coordinating administrative tasks and ensuring timely communication.
  • Maintained accurate records of customer interactions and transactions within CRM system.
  • Collaborated with cross-functional teams to streamline processes and enhance service delivery.
  • Responded to customer inquiries and provided product information to facilitate sales.
  • Monitored and updated product databases to ensure information accuracy and completeness.
  • Coordinated logistics for successful delivery of goods.

Education

Bachelor of Business Administration - Economics

National Collage of Business Administration
Lahore, Pakistan
01.2003 - 11.2007

Skills

  • Key account handling
  • Supply chain awareness
  • Salesforce software
  • Adaptability to market changes
  • CRM Software proficiency
  • Client Relationship Management
  • Contract negotiation
  • Product knowledge

Languages

English
Fluent
Arabic
Upper intermediate

Timeline

Senior business development Executive

Aramex
02.2016 - Current

Sales Support Administrator

Zonik
01.2010 - 01.2015

Bachelor of Business Administration - Economics

National Collage of Business Administration
01.2003 - 11.2007
Abu Sufyan Rafique