Adeeb Aldokhi
Business Administration
Riyadh
Summary
Transportation and Parking Operations supervisor With 7 + years of previous experience in the field of communications working in the private sector adapted at managing sensitive situations, Highly organized, self motivated and professional.
Overview
7
7
years of professional experience
4
4
years of post-secondary education
8
8
Certifications
2
2
Languages
Work History
Transportation Supervisor
Riyadh AirPorts
Riyadh
2022.08 - Current
- Supervising the attendance of employees.
- Managing the sensitive situation and giving decision in the event of any problem in the transportation exits and parking.
- Supervising the financial operations.
- Preparing daily reports of all operations.
Outbound Communication Administrator
Zain KSA COMPANY
Riyadh
2020.05 - 2022.07
- Worked with customers to understand needs and provide excellent service.
- Actively listened to customers, handled concerns quickly and escalated major issues to supervisor.
- Worked within applicable standards, policies and regulatory guidelines to promote safe working environment.
- Developed and maintained courteous and effective working relationships.
Customer Service Consultant
Zain KSA COMPANY
Riyadh
2015.10 - 2020.05
- Providing services and consultations to clients to raise the level of productivity , Solve service problems by clarifying the customer's complaint and providing the necessary .
- Preparing weekly and monthly reports
- Close the necessary sales and reports and submit them to the finance department .
Education
BBA - Business Administration
King Faisal University
2016.04 - 2020.05
Skills
Self Motivated
Microsoft Office
Communication
Decision Solving
Certification
Develop Beneficiaries Services
Timeline
Transportation Supervisor
Riyadh AirPorts
2022.08 - Current
Outbound Communication Administrator
Zain KSA COMPANY
2020.05 - 2022.07
BBA - Business Administration
King Faisal University
2016.04 - 2020.05
Customer Service Consultant
Zain KSA COMPANY
2015.10 - 2020.05