ADEM MOHAMMED OSMAN

- Spearheaded the expansion of vending machine operations, securing high-traffic locations and negotiating strategic partnerships.

- Developed and executed business strategies that significantly increased revenue and operational efficiency. - Led cross-functional teams, optimizing logistics, inventory management, and machine maintenance to ensure maximum uptime.

- Established key relationships with corporate clients and governmental organizations to enhance market penetration.

- Played a crucial role in securing high-profile contracts, expanding the company's reach to new regions.

- Implemented data-driven decision-making through telemetry systems, improving operational efficiency and profitability.

- Managed the company's participation in World Defense Show, City Scape, Global Health, CPHI and Sirha Arabia, successfully increasing brand visibility and client acquisition.

- Developed a comprehensive 2025 growth proposal to scale vending machine operations, outlining strategic expansion plans, optimizing resource allocation, implementing market entry strategies, and forecasting revenue growth based on data-driven insights.

- Mentored employees to maximise development potential.

• Ensured visitor satisfaction
• Spearheaded comprehensive service and facility strategies to elevate attendee, exhibitor, and participant engagement at World Defense Show
• Secured top-tier vendors to provide essential provisions, ensuring a high-quality event atmosphere
• Coordinated efficient transportation solutions, contributing to a smooth and accessible event experience
• Implemented proactive measures to guarantee a seamless and gratifying experience for all visitors
• Secured essential vendors
• Implemented satisfaction measures

• Successfully orchestrated high-profile events including Seamless Event 2022, Black Hat Middle East & Africa 2022, Saudi Intermobility Expo 2022, Leap 2022, CityScape Global 2023, and Saudi Event Show 2023, ensuring impeccable floor management and stringent adherence to health and safety protocols

• Excelled in 40+ high-profile events like MENA ISC 2021 & LEAP 2021, National Community of Iron & Steel 2022, Fashion Commission 2022 & 2023, Envision Risks conference 2023, MOFA Pacific 2023, Schneider 2023, Sadaia 2023
• Dedicated to peak performance, consistently delivered top results

• As an Account Manager, I excel in communication, negotiation, and logistics
• Notably, I orchestrated seamless speaker arrangements for Saudi Media Forum 2, 2023
• Leveraging strong written and verbal skills, I ensured tailored accommodations, personalized transportation, and cost-effective travel itineraries
• Additionally, I streamlined Electronic visa processing, guaranteeing smooth entry for speakers
• My approach reflects meticulous planning, client focus, and a proven track record in delivering successful outcomes

• Security Supervisor with proven track record at DWN Beast Stage (2021 & 2022)
• Trained and integrated over 500 security personnel for MDLBEAST Soundstorm
• Key liaison providing interpretation services for management
• Directed and managed security team deployment at DWN Beast '21 & '22
• Experience in crowd management

• Enhanced team performance by achieving key objectives and delivering results
• Expertly managed and resolved customer inquiries and complaints, ensuring satisfaction by identifying issues, formulating solutions, and overseeing the resolution process
• Delivered exceptional customer service by offering comprehensive product knowledge and support, fostering positive customer relations
• Resolved customer issues efficiently
• Provided info & resolved service/product issues

• Oversaw daily operational tasks, ensuring optimal staffing and efficient scheduling
• Conducted thorough audits and procurement of necessary equipment, supplies, and materials
• Diligently monitored and analyzed operational budgets, delivering comprehensive cost reports
• Oversaw daily ops & team scheduling
• Conducted audits & managed inventory