Management professional overseeing daily operations, ensuring team cohesion, and implementing strategic initiatives. Adept in resource allocation, conflict resolution, and performance improvement to drive organisational success. Collaborative leader fostering positive work environments and enhancing productivity.
Overview
12
12
years of professional experience
Work History
Manager in Charge
Advanced Technology company. Ninja
Riyadh, Saudi Arabia
05.2024 - Current
Managed inventory control, reducing waste and ensuring optimal stock levels at all times.
Developed successful strategies and policies, meeting organisational needs and implementing improvements.
Negotiated with suppliers to secure competitive prices, improving profit margins by 10%.
Developed and delivered comprehensive training programmes, improving team skills and performance.
Conducted performance reviews, identifying areas for development and rewarding high achievers.
Selected and mentored senior staff, creating successful leadership team.
Tracked organizational performance against objectives and revamped strategies to better meet targets.
Enhanced customer satisfaction levels by 20% through the introduction of a new feedback system.
Participated in industry conferences to stay abreast of trends and best practices, applying insights to drive company success.
Streamlined communication channels between management and staff, enhancing organisational transparency.
Conducted performance evaluations, offering constructive feedback and career development advice.
Directed the implementation of new technology systems, improving operational efficiency and data accuracy.
Management information Technology MIS
NGO, IDEA, UNHCR Project
Peshawar, Pakistan
10.2021 - 05.2024
Collaborated with team members to achieve target results.
Scanned documentation and entered into database to maintain accurate records.
Transferred data from paper formats into database systems to keep digital formats.
Regularly generated and printed reports to monitor activity and changes.
Assisted with answering phone calls and emails and delivering mail to support administrative staff.
Assisted in the preparation of documents and presentations by providing accurate and timely data inputs.
Trained new staff on proper data entry practices, software usage, and company data protocols.
Identified errors in data entry and related issues, reporting to supervisors for resolution.
Trained new staff on data entry procedures, software usage, and best practices to maintain quality standards.
Assisted in the development of data entry guidelines and manuals, enhancing the onboarding process for future employees.
Office Assistant
Abdul Wali Khan University, Mardan
Mardan , Pakistan
10.2014 - 04.2018
Supported staff with clerical tasks for well-maintained office administration.
Managed receptionist area, greeting visitors and responding to telephone and in-person enquiries.
Answered telephone calls to offer information, direct callers and take messages.
Handled confidential information with discretion, maintaining trust and integrity within the office.
Received, routed and distributed incoming mail and parcels.
Supported office operations by taking on ad-hoc clerical duties.
Organised fair access to office facilities, resources and supplies.
Supported project teams with administrative tasks, enabling them to meet critical deadlines.
Trained new administrative staff, sharing knowledge and best practices to maintain high standards.
Attended management meetings to draft agendas, take minutes and then follow up on action items.