ADNAN NAQVI
MIRA ROAD,Maharashtra/INDIA
Summary
Proven track record in customer service, budget management, and team leadership, driving customer satisfaction and operational efficiency. Motivated Store Manager with knack for driving sales and enhancing customer satisfaction. Skilled in team leadership, inventory management, and strategic planning. Proven track record of improving store performance through innovative merchandising and employee development. Committed to fostering positive shopping environment and achieving organisational goals. Retail professional with focus on managing store operations, ensuring high levels of customer satisfaction, and leading teams to achieve sales targets. Experienced in inventory management, staff training, and maintaining visual merchandising standards to enhance shopping experience.
Overview
7
7
years of professional experience
Work History
Store Manager
STE MULTIFORCE SARL
KINSHAHA, Democratic Republic of the Congo
11.2022 - 01.2026
- Managed day-to-day store operations, including stock levels, staff rotas, and customer service standards.
- Handled customer complaints, offering resolutions that maintained satisfaction and loyalty.
- Managed store budget, controlling expenses to ensure financial targets were met.
- Stored stock safely and securely to maintain quality of goods.
- Actioned customer feedback to improve product and service provisions.
HR Manager
MEHRAJ HUMAN RESOURES
MUMBAI, Maharashtra/INDIA
04.2020 - 05.2022
Store Manager
SUZUKI SERVICE CENTER
MIRA ROAD, MAHARASTRA INDIA
12.2018 - 12.2019
Education
S.Y.B.COM
MUMBAI UNIVERSITY
MUMBAI01-2021
HSC
MUMBAI UNIVERSITY
MUMBAI01-2019
SSC
MUMBAI UNIVERSITY
MUMBAI01-2017
Skills
- Customer service
- Team building
- Employee training
- Conflict resolution
- Stock management
- Time management
- Visual merchandising
- Staff scheduling
- Customer feedback analysis
- Performance evaluation
Languages
English, Hindi, Urdu
First Language
French
Intermediate
B1
LINGALA
Upper Intermediate
B2
Hobbies and interests
- READING BOOK
- HELPING PEOPLE'S
- TRAVELLING
- PHOTOGRAPHY
Timeline
Store Manager
STE MULTIFORCE SARL
11.2022 - 01.2026
HR Manager
MEHRAJ HUMAN RESOURES
04.2020 - 05.2022
Store Manager
SUZUKI SERVICE CENTER
12.2018 - 12.2019
S.Y.B.COM
MUMBAI UNIVERSITY
HSC
MUMBAI UNIVERSITY
SSC
MUMBAI UNIVERSITY