AFAF SAAD
Dammam
Summary
Highly motivated and results-driven finance graduate with first honors and a 3.756/4 GPA, complemented by recommendations. Possessing Five year of experience at Almarai Company and six months of customer service experience at Al-Inma Bank. Proficient in computer systems and known for being self-motivated, proactive, and hardworking.
Dedicated to taking responsibility and contributing effectively to society by leveraging my qualifications and experience to enhance workplace development. Passionate about expanding professional relationships, demonstrating a strong sense of responsibility, and applying my skills to drive organizational success.
Overview
5
5
years of professional experience
1
1
Certification
Work History
Team Manager
Almarai Company
Hail,Saudi Arabia
01.2020 - Current
Professional Skills & Expertise
1-Adept in public speaking and report writing.
2- Report generation- from databases.
3- Computer skills, including expertise in Microsoft Office (Word, Excel, PowerPoint, Outlook).
4-knowledge of quality management systems, including:
-ISO 9001:2015 (QMS)
- ISO 22000:2005 & HACCP
-ISO 14001:2015
5- Coordination skills with senior team, team managers, and section managers .
6-Analytical skills for problem-solving and process improvements.
7-Skilled in mentoring and counseling employees to enhance professional growth.
8-Knowledgeable in change management.
9-Knowledge on health, safety, and environmental.
10-Assertive and proactive in decision-making and leadership roles.
Training & Development Experience
1-Design and delivery of technical and non-technical training programs .
2-Prepare of comprehensive induction plans for new employees.
3-Documentation and record-keeping of training participants, feedback, and certification records to maintain accurate training history.
4-Prepare and Circulate the weekly and monthly training reports for performance review .
5-Translate of training program handouts for Arabic-speaking participants.
6-Coordination and follow-up on pre-course and post-course assignments within regions.
7-Facilitation of training sessions, ensuring engagement and effectiveness.
8-Sending Emails.
Education
3.756 Out Of 4 With First Class Honours - Finance
Hail University
Hail05.2019
Skills
- Customer focus
- Employee scheduling
- Influencing skills
- Staff development
- Leadership
- Communication
- Self-Motivation
- Decision Making
- Leading
- Time Management
- Computer Skills(Microsoft program )
- Problem-Solving
- Take Responsibility
- Discipline and Commitment
Certification
Certifications & Training
Training & Leadership Development
• Train the Trainer Certificate – Intellex Solutions (Dec 15-17, 2024)
• Advanced Personal Leadership Program (L2) – Almarai Academy (Jun 2022)
• Managing Your Well-Being as a Leader – LinkedIn Learning (Oct 2021)
• Emotional Intelligence – Almarai Academy (Oct 2021)
Decision-Making & Critical Thinking
• The Secret to Better Decisions: Stop Hoarding Chips – LinkedIn Learning (Oct 2021)
• Critical Thinking – LinkedIn Learning (Oct 2021)
• Creative Problem-Solving Program – Almarai Academy (Nov 2021)
Communication & Teamwork
• Communication within Teams – LinkedIn Learning (Oct 2021)
• Communication Skills – LinkedIn Learning (Oct 2021)
• Collaboration Principles and Process – LinkedIn Learning (Oct 2021)
• Teamwork – Almarai Academy
Customer Service & Remote Work
• Retail Customer Service Management and Coaching – LinkedIn Learning (Oct 2021)
• Remote Work Foundations – LinkedIn Learning (Dec 2021)
Presentation & Public Speaking
• Presentation Skills – Almarai Academy
Timeline
Team Manager
Almarai Company
01.2020 - Current
3.756 Out Of 4 With First Class Honours - Finance
Hail University