Afaq Syed

• HR Business Partner for workforce of more than 4000 employees across all 3 business concepts (REDTAG, Twenty4 & SAVERS)
• Managed full cycle of recruiting, hiring and onboarding of new employees from within Saudi Arabia and overseas, including Nepal, India, Pakistan, Sri Lanka, Egypt, Jordan and Philippines.
• Ensured necessary documentation and statutory compliances of employees in line with Saudi Localization quota
• Resolved understaffing issues, disputes, employee terminations and disciplinary procedures.
• Lead payroll and incentive schemes for all staff, including GOSI deductions
• Ensure compliance of HR policies, processes and governance measures
• Publish periodic MIS reporting and HR dashboards including monthly reconciliation of Payroll, GOSI and MOL database to track Nitaqat (Localization) percentage to action accordingly
• Ensure geographical / cultural / gender sensitivities in all work locations are appropriately managed
• Ensure effective support to Employee Relations and HR Initiatives in the country in partnership with Regional HR Business Partners and teams.
• Maintained current knowledge of industry regulations and legislation to amend policies and promote compliance.
• Conducted exit interviews with employees leaving company to gauge areas of success and opportunities for improvement.

Group Employee Engagement Manager

HR Business Partner

• Implemented performance reviews and motivational strategies to elevate HR team results.
• Created programs to reduce turnover and improve employee engagement in daily business process.
• Designed employee surveys to evaluate employee satisfaction.
• Facilitated successful policy implementation and enforcement to maintain legal and operational compliance.
• Helped department leaders devise ways to fairly assess employee performance and develop improvement plans.
• Structured compensation and benefits according to market conditions and budget demands.
• Used technologically relevant digital systems to manage payroll and benefits programs.
• Coordinated with senior leadership and handled managerial needs by implementing fresh solutions into business strategies.

• Functional point of contact for HRIS management and support across operating locations in India and Europe offices.
• Manage and ensure data security and compliance of employee information in HRIS platforms (Oracle 11i & Success Factors)
• Assist migration and documentation of HR Processes from European (London, Paris, Barcelona, Copenhagen and Amsterdam) offices to India and Romania COEs.
• Perform UAT and report recommendations.
• Designed and implemented the HR Shared Services Governance Model
• Providing trend data, usage analysis of services offered as well as preparing standard reports and analysis for the management (e.g. Headcount reporting, PMS tracking, etc).
• Led projects and analyzed data to identify opportunities for improvement.

• Maintained employee and contract files to keep company in compliance with current laws and coordinate office activities and vendor relations.
• Utilized compliance tools, corrective actions and identification of deficiencies to mitigate audit risks.
• Ran reports to track metrics such as employee turnover, headcount and new hires.
• Reviewed and maintained employee punches to verify correct pay each pay period.
• Answered employee requests and questions related to benefits and compensation.

• Addressed employee conflicts with appropriate urgency, following all corporate procedures.
• Streamlined HR efficiencies, coordinated new hire orientations and provided onboarding and training for new employees.
• Organized company-wide events designed to boost employee morale.
• Prepared new hire letters, employee contracts and corporate policies.
• Oversaw exit interviews and off-boarding process for resigned and terminated employees.
• Updated HR database with new employee information, changes in benefits and other details.
• Addressed employee conflicts with appropriate urgency, following all corporate procedures.