AFLEH ASHRAF
RIYADH,Saudi Arabia
Summary
Senior Operations professional with over 5 years of proven experience in the fast-paced Freight Forwarding industry. Adept at managing end-to-end operational activities, optimizing processes, and ensuring seamless transportation and logistics services. Demonstrated expertise in leading cross-functional teams, implementing cost-effective solutions, and maintaining strong relationships with clients and suppliers. Skilled in overseeing documentation, customs regulations, and compliance requirements to ensure efficient and timely delivery of goods and services.
Overview
6
6
years of professional experience
2018
2018
years of post-secondary education
Work history
Senior Operations Officer
FOCUZ LINE SHIPPING COMPANY
Riyadh
08.2022 - 06.2025
- Managing the day-to-day operations, including overseeing freight movement, scheduling, and coordinating shipments to ensure timely delivery.
- Leading and supervising a team of operations staff, including dispatchers, warehouse personnel, and customer service representatives.
- Establish and maintain relationships with suppliers and other vendors to negotiate contracts and ensure high-quality service.
- Resolving customer enquiries, issues, and complaints in a professional and timely manners to maintain high levels of customer satisfaction.
Operation Executive
FOCUZ LINE SHIPPING COMPANY
Riyadh
02.2020 - 08.2022
- Coordinated with suppliers and customers to manage all aspects of the import and export activities.
- Ensure timely and accurate documentation for shipments.
- Track and monitor shipments to ensure on-time delivery and resolve any issues that may arise.
- Prepare reports and keep records of all shipments and transactions.
Sales Representative
DECATHLON SPORTS
Kerala
04.2019 - 12.2019
- Assisted customers in finding sports equipment and gear.
- Provided product information and recommendations.
- Handled cashier duties and maintained store cleanliness.
Education
Diploma of Higher Education - Logistics, Material and Supply Chain Management
WORLD UNIVERSITY CONSORTIUM WUC
Bachelor's Degree - Bachelor of Commerce - BCOM
ST. PHILOMENAS COLLEGE
Certificate of Higher Education - Higher Secondary
INTERNATIONAL INDIAN SCHOOL
Skills
- SABER Certification
- SFDA Registration
- Supply chain management practices
- Communication skills
- Interpersonal skills
- Organizational abilities
- Fast-paced environment
Languages
English
Arabic
Hindi
References
References available upon request.
Timeline
Senior Operations Officer
FOCUZ LINE SHIPPING COMPANY
08.2022 - 06.2025
Operation Executive
FOCUZ LINE SHIPPING COMPANY
02.2020 - 08.2022
Sales Representative
DECATHLON SPORTS
04.2019 - 12.2019
Bachelor's Degree - Bachelor of Commerce - BCOM
ST. PHILOMENAS COLLEGE
Certificate of Higher Education - Higher Secondary
INTERNATIONAL INDIAN SCHOOL
Diploma of Higher Education - Logistics, Material and Supply Chain Management
WORLD UNIVERSITY CONSORTIUM WUC
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