Hi, I’m
Afnan Abdullah
Jeddah & Riyadh
Summary
With over 3 years of experience in the event management industry, I have established myself as a dynamic and innovative professional at the young age . My journey has taken me from the vibrant city of Dubai, where I hosted the Morocco Pavilion at Expo 2020, to the bustling streets of Jeddah, Saudi Arabia, working as an event organiser like Nike. Throughout my career, I have had the opportunity to wear many hats - from guest relations associate at PwC Dubai to ERP Software functional consultant in Jizan. These diverse roles have equipped me with a strong foundation in communication, problem-solving, and technical expertise . my passion for creating unforgettable experiences has led me to work on a variety of events, including the e Word Combat Games, Red Sea International Film Festival, and MDL Beast in Riyadh. These experiences have not only enhanced my operational skills but also cultivated my ability to thrive in fast-paced environments . as a management crew member for VIP experiences at the Future Minerals Forum in the esteemed Ritz Carlton, Riyadh, I have honed my leadership abilities and commitment to delivering excellence. With a proven track record of success and a drive for innovation, I am excited to continue making a mark in the ever-evolving world of event management.
Overview
3
years of professional experience
1
Certification
Work History
UN UNITED NATIONS COP 16
Conference Assistant
11.2024 - 12.2024
Job overview
- Facilitated communication between teams handling catering, audio visual and room setup.
- Oversaw multiple daily duties of mail, ordered supplies, delivered correspondence and oversaw inventory.
- Oversaw conference rooms, directed visitors, managed reservation system, answered questions and coordinated with vendors.
Misk ( Muhammed Bin Salman City )
Accreditation Coordinator
11.2024 - 11.2024
Job overview
- Reviewed accreditation standards and evaluated compliance, identified challenges and proposed solutions.
- Collaborated extensively with faculty and administrators to establish cohesive strategies for achieving accreditation requirements.
- Streamlined the accreditation process for improved efficiency and effectiveness with detailed project management.
- Promoted transparency around the status of institutional accreditations through regular updates at meetings or via online platforms.
WAM (WORLD ADVANACED MANUFACTURING EXPO )
Guest Service Representative
11.2024 - 11.2024
Job overview
- Assisted guests with reservation modifications, resolving any issues promptly and professionally.
- Resolved guest complaints diplomatically to maintain a positive property reputation and high customer satisfaction rates.
Qzolve Media Solutions , Saudi Arabia
Multi-Unit Operation Manager
08.2024 - 11.2024
Job overview
- Enhanced customer satisfaction levels by ensuring consistent service delivery, training staff on best practices, and addressing customer feedback promptly.
- Improved overall store performance by implementing efficient multi-unit operations strategies and streamlining communication processes among units.
- Implemented innovative sales strategies to drive revenue growth and establish the company as a leading competitor within the market.
Global Logistic Forum
Registration Representative
09.2024 - 09.2024
Job overview
- Provided thorough information about admissions policies, financial requirements, and check-in procedures.
- Determined appropriate appointment type and scheduled each in system.
Nike inc.
Artist Crew
01.2024 - Current
Job overview
- Go back better promotion from Nike for School opening in Jeddah
- Developed strong communication skills while working as a lace check technician in a fast-paced retail environment
- Collaborated with other Crews of Activation to provide coverage for conventions and trade shows
Warner Bros Discovery
Activation Crew
05.2024 - 08.2024
Job overview
- Worked well with teammates and accepted coaching from management team.
- Improved customer satisfaction by providing friendly and efficient service at the register.
- Provided excellent customer service by greeting customers and meeting quality expectations.
Future minerals forum
Management Crew | VIP
01.2024 - 01.2024
Job overview
- Assisting the VIPs and ministries to the appropriate meeting rooms
- Scheduling and setting up the meeting suits
- Setting up and providing information about the FMF event
MDL BEAST
Operations Crew | Food and Beverage
12.2023 - 12.2023
Job overview
- Greeted guests warmly to foster welcoming environment.
- Collaborated with kitchen staff to ensure timely delivery of food orders, resulting in positive feedback from customers.
- Assisted in maintaining a positive work environment by fostering open communication and teamwork among staff members, resulting in higher overall job satisfaction levels.
Red Sea Foundation
Operations Crew
11.2023 - 12.2023
Job overview
- Providing information about the international film festival
- Making and scheduling through the FMS system, and making sure the smooth flow of the screenings throughout the festival
- Maintaining the supply of the brochures and booklets about the events
World Combat games
Operation Crew | Victory Ceremonies
10.2023 - 11.2023
Job overview
- Proficient in event coordination: my experience as a Victory Ceremony Usher has honed my organizational skills to ensure seamless execution of every aspect of the event
- Exceptional communication and interpersonal skills: My ability to communicate effectively and professionally with guests and colleagues has consistently yielded positive feedback
- Ability to remain composed and handle pressure: My calm demeanor during high-stress situations enables me to navigate unexpected challenges with ease
Nike inc.
Marketing Crew
08.2023 - 09.2023
Job overview
- Maintained accurate records of promotional activities including sales data, customer feedback, inventory tracking
- Developed strong communication skills while working as a Promoter in a fast-paced retail environment
- Collaborated with other demonstrators to provide coverage for conventions and trade shows
Vikn codes
ERP Software functional Consultant
01.2023 - Current
Job overview
- Fostered positive relationships with stakeholders to facilitate efficient project delivery
- Conducted assessments of existing policies, procedures, and systems, implementing solutions to optimize organizational productivity
- Gathered and structured data on problems and procedures
- Addressed business process issues related to the implementation of ERP systems
- Diagnosed production issues by meticulously analyzing log files, tracing transactions through multiple technology layers, and identifying root causes
PWC
Guest relations associate
04.2022 - 02.2023
Job overview
- Maintained accurate records of customer interactions, transactions, comments, and complaints
- Built sustainable customer relationships of trust through open and interactive communication
- Followed up with customers to support satisfaction to resolve any issues
- Collaborated with various departments to ensure seamless coordination of guest needs and requests.
Expo City Dubai
Host | Morocco pavilion
09.2021 - 03.2022
Job overview
- Maintained communication with exhibitors throughout the duration of the event
- Promoted teamwork and quality service through communication with departments
- Developed an organized system for tracking event registrations and attendance
- Played fun and engaging games with guests to give out prizes
- Assisted costumed colleagues with navigation and guest interaction
- Coordinated catering services and other amenities needed for successful events
- Managed long lines of guests, facilitating event registration
Education
Lakshya Academy of Commerce Dubai , UAE
ACCA from Business Accountancy
University of Calicut
Bachelor of Arts
01.2020
University Overview
Completed in 2020
Islahiya oriental school
School of commerce
01.2017
University Overview
Completed in 2017
Skills
- Event planning
- Presentation skills
- Critical Thinking
- Communication Skills
- Administrative support
- Sales expertise
- Management Skills
- Digital Marketing
- Negotiation
Certification
- Security and Fire Training, 09/22, Emirates Airlines Training College, Dubai, UAE
- Basic Life Support (BLS) Training, 09/22, Emirates Airlines Training College, Dubai, UAE
References
- Habeeb Rahman, Nest Inc., Store Manager, +971 56 656 0857, habeebrahman@gmail.com
- Shiyas Muhammad, Alpha Traders Inc., +966 54 261 9954, shiyaschathalloor@gmail.com
Languages
Malayalam
Native language
English
Proficient
C2
Arabic
Upper intermediate
B2
Hindi
Proficient
C2
Timeline
Conference Assistant
UN UNITED NATIONS COP 16
11.2024 - 12.2024
Accreditation Coordinator
Misk ( Muhammed Bin Salman City )
11.2024 - 11.2024
Guest Service Representative
WAM (WORLD ADVANACED MANUFACTURING EXPO )
11.2024 - 11.2024
Registration Representative
Global Logistic Forum
09.2024 - 09.2024
Multi-Unit Operation Manager
Qzolve Media Solutions , Saudi Arabia
08.2024 - 11.2024
Activation Crew
Warner Bros Discovery
05.2024 - 08.2024
Artist Crew
Nike inc.
01.2024 - Current
Management Crew | VIP
Future minerals forum
01.2024 - 01.2024
Operations Crew | Food and Beverage
MDL BEAST
12.2023 - 12.2023
Operations Crew
Red Sea Foundation
11.2023 - 12.2023
Operation Crew | Victory Ceremonies
World Combat games
10.2023 - 11.2023
Marketing Crew
Nike inc.
08.2023 - 09.2023
ERP Software functional Consultant
Vikn codes
01.2023 - Current
Guest relations associate
PWC
04.2022 - 02.2023
Host | Morocco pavilion
Expo City Dubai
09.2021 - 03.2022
Islahiya oriental school
School of commerce
Lakshya Academy of Commerce
ACCA from Business Accountancy
University of Calicut
Bachelor of Arts
Similar Profiles
ALUBA JOSEPHALUBA JOSEPH
National WASH Officer at United Nations High Commissioner for RefugeesNational WASH Officer at United Nations High Commissioner for Refugees
Emma BestEmma Best
Director-General of 305 Model United Nations Conf. at Miami Model United Nations Executive BoardDirector-General of 305 Model United Nations Conf. at Miami Model United Nations Executive Board
Masiliso PhiriMasiliso Phiri
National Professional Officer at Food and Agricultural Organization of the United NationsNational Professional Officer at Food and Agricultural Organization of the United Nations
Alanoud AlsubaieAlanoud Alsubaie
Treasury Accountant at Saudi Motorsport CompanyTreasury Accountant at Saudi Motorsport Company
Yousef GamalYousef Gamal
HR Specialist at Rose water RestaurantHR Specialist at Rose water Restaurant