Power point/ Word
Afnan Alarabi
Human Resource/ Learning And Development
Riyadh,Saudi Arabia
Summary
Human Resources Executive with four years of progressive HR experience and advanced knowledge of employment law, compensation, recruitment and employee relations. Engages with HR service providers and suppliers on HR systems, payroll, insurance and training and development to promote high performing organization with efficient operating systems, professional and skilled staff and sound financial resources. Maintains strong stakeholder focus and service-oriented attitude with excellent organization and interpersonal skills to excel in multi-cultural environment.
Overview
8
8
years of professional experience
5
5
years of post-secondary education
4
4
Certifications
2
2
Languages
Work History
Human Resources Business Partner
Opontia Arabia
Riyadh , Saudi Arabia
11.2022 - Current
- Conducted exit interviews with employees leaving company to gauge areas of success and opportunities for improvement.
- Promoted and enabled necessary changes to align operations with strategic plans.
- Resolved understaffing issues, disputes, employee terminations, and disciplinary procedures.
- Collaborated with leadership to assess and improve policies across board.
- Identified HR training needs and conducted training for employees and leadership while recommending approaches to effect continual improvements in business objectives, productivity, and within company to reach business goals.
- Managed full cycle of recruiting, hiring, and onboarding new employees.
- Collaborated closely with internal teams to develop and implement successful human resources systems and processes.
- Integrated talent management process to include detailed analysis of potential talent gaps and development of career plans to identify and retain current talent and attract outside talent to business.
- Conducted employee surveys and interviews to evaluate employee engagement and job satisfaction levels.
- Developed and maintained relationships with recruitment agencies, industry professionals and government agencies for successful recruitment efforts.
- Facilitated team-building activities and initiatives, improving collaboration and engagement.
- Advised senior management on organizational development and change management initiatives.
- Developed and delivered special events for company employees.
- Discovered and resolved complex employee issues that affected management and business decisions.
- Utilized compliance tools, corrective actions and identification of deficiencies to mitigate audit risks.
- Reduced process gaps while supervising employees to achieve optimal productivity.
- Fostered positive work environment through comprehensive employee relations program.
- Maintained current knowledge of industry regulations and legislation to amend policies and promote compliance.
- Enhanced team workflows and employee job satisfaction by coordinating communication between managers and employees.
- Updated training processes by reviewing existing documentation, leveraging feedback from associates and working with legal and compliance teams.
- Coordinated technical training and personal development classes for staff members.
Human Resources Business Partner
Bershka Indetix
Riyadh, Saudi Arabia
02.2022 - 10.2022
- Conducted exit interviews with employees leaving company to gauge areas of success and opportunities for improvement.
- Promoted and enabled necessary changes to align operations with strategic plans.
- Resolved understaffing issues, disputes, employee terminations, and disciplinary procedures.
- Collaborated with leadership to assess and improve policies across board.
- Investigated and liaised with legal department to respond to complaints of harassment, discrimination, employee grievances, and other sensitive issues and prepared position statements for EEOC.
- Maintained confidential nature of employee and company proprietary and privileged information used or observed in course of performing job duties.
- Identified HR training needs and conducted training for employees and leadership while recommending approaches to effect continual improvements in business objectives, productivity, and within company to reach business goals.
- Managed full cycle of recruiting, hiring, and onboarding new employees.
- Collaborated closely with internal teams to develop and implement successful human resources systems and processes.
- Integrated talent management process to include detailed analysis of potential talent gaps and development of career plans to identify and retain current talent and attract outside talent to business.
- Conducted employee surveys and interviews to evaluate employee engagement and job satisfaction levels.
- Developed and maintained relationships with recruitment agencies, industry professionals and government agencies for successful recruitment efforts.
- Facilitated team-building activities and initiatives, improving collaboration and engagement.
- Developed and delivered special events for company employees.
- Discovered and resolved complex employee issues that affected management and business decisions.
- Reduced process gaps while supervising employees to achieve optimal productivity.
- Devised hiring and recruitment policies.
- Enhanced team workflows and employee job satisfaction by coordinating communication between managers and employees.
- Developed comprehensive process for new hires and reviewed new hire productivity, optimizing onboarding effectiveness.
- Worked with managers to achieve compliance with organizational policies, providing clarifying information and recommending necessary changes.
- Identified and implemented appropriate strategies to increase employee satisfaction and retention.
- Coordinated technical training and personal development classes for staff members.
- Maintained optimal staffing levels by tracking vacancies and initiating recruitment and interview processes to identify qualified candidates.
Training and HR
Sephora LVMH
Riyadh, Saudi Arabia
01.2021 - 02.2022
- Communicated all learning and performance objectives, schedules, and training assessments to upper management.
- Trained new hires to perform cross-training exercises with experienced workers.
- Alternated training methods to diversify instruction, strengthen learning opportunities, and enhance program success.
- Organized and edited training manuals, multimedia visual aids, and other educational materials.
- Conducted orientation sessions and organized on-the-job training for new hires.
- Collaborated with other departments to align training programs with organizational goals and objectives.
- Monitored and evaluated training performance to determine quality and cohesiveness.
- Managed development of e-learning training materials and activities to enhance learning experiences.
- Spearheaded design and implementation of multiple training courses to establish successful onboarding of new employees.
- Delivered new employee onboarding and training sessions.
- Assisted in development of employee assessments to measure training value.
- Enhanced team workflows and employee job satisfaction by coordinating communication between managers and employees.
- Updated training processes by reviewing existing documentation, leveraging feedback from associates and working with legal and compliance teams.
- Developed comprehensive process for new hires and reviewed new hire productivity, optimizing onboarding effectiveness.
- Discovered and resolved complex employee issues that affected management and business decisions.
- Created and implemented forward-thinking initiatives to improve employee engagement.
- Facilitated successful policy implementation and enforcement to maintain legal and operational compliance.
- Fostered positive work environment through comprehensive employee relations program.
- Recruited top talent to maximize profitability.
TAFL Teacher
freelancer
Chicago/ Riyadh , USA / Saudi Arabia
04.2015 - 12.2020
- Paid attention to detail while completing assignments.
- Used strong analytical and problem-solving skills to develop effective solutions for challenging situations.
- Used critical thinking to break down problems, evaluate solutions and make decisions.
- Managed time efficiently in order to complete all tasks within deadlines.
- Demonstrated leadership skills in managing projects from concept to completion.
- Proven ability to learn quickly and adapt to new situations.
- Skilled at working independently and collaboratively in a team environment.
- Demonstrated strong organizational and time management skills while managing multiple projects.
- Worked flexible hours across night, weekend and holiday shifts.
- Passionate about learning and committed to continual improvement.
- Completed paperwork, recognizing discrepancies and promptly addressing for resolution.
General Manager
Honeymoon bridal boutique
12.2016 - 03.2017
- Maximized operational excellence mentoring personnel on management principles, industry practices, and company procedures.
- Introduced new methods, practices, and systems to reduce turnaround time.
- Drove year-over-year business growth while leading operations, strategic vision, and long-range planning.
- Developed and maintained relationships with customers and suppliers through account development.
- Maximized efficiency by coaching and mentoring personnel on management principles, industry practices, company procedures, and technology systems.
- Managed budget implementations, employee reviews, training, schedules, and contract negotiations.
- Collaborated with cross-functional teams to develop innovative solutions.
- Provided thoughtful guidance to personnel in navigating and resolving snags in productivity.
- Developed and implemented strategies to increase sales and profitability.
- Supervised creation of exciting merchandise displays to catch attention of store customers.
- Tracked trends and suggested enhancements to both challenge and refine company's product offerings.
- Assisted in recruiting, hiring and training of team members.
- Trained and guided team members to maintain high productivity and performance metrics.
- Reduced operational risks while organizing data to forecast performance trends.
- Handled problematic customers and clients to assist lower-level employees and maintain excellent customer service.
HR&PR Female section Manager
China Railway Construction Corporation Limited
Riyadh, Saudi Arabia
07.2015 - 06.2016
- Spearheaded shared governance and collaboration on employee relations, HR administration, collective bargaining agreements and related HR topics.
- Led and directed work of 5 HR team members and handled hiring, training and termination.
- Coordinated work activities for HR managers, specialists and recruiting agents.
- Established critical strategic partnerships with several private equity agencies to provide full HR services to portfolio companies.
- Managed other HR staff and oversaw completion of tasks and initiatives.
- Provided updates on HR policy changes to employees to satisfy compliance and state laws.
- Built human resource organization and aligned people and culture with corporate strategic priorities and operations.
- Researched and analyzed human resources trends and best practices and drove corporate policy changes to optimize business performance.
- Maintained human resources regulatory compliance with local, state and federal laws.
- Processed employee claims involving performance issues and harassment.
- Conducted company-wide town hall meetings to convey updates.
- Recommended appropriate resolutions to employee relations concerns and handled disciplinary issues and investigations of misconduct.
- Wrote employee manual to cover company policies, disciplinary procedures, code of conduct and benefits information.
- Coordinated and engaged with leadership in planning and organizing calendars, events and activities.
- Liaised between multiple business divisions to improve communications.
- Met with employees annually for progress reviews and performance assessments.
- Designed and implemented region-wide recruitment, behavior-based interviewing and skill matching procedure, decreasing employee turnover.
- Directed hiring and onboarding programs for new employees.
- Educated employees on company policy and kept employee handbook current.
- Developed succession plans and promotion paths for staff.
Education
Master of Arts - Arts, Curriculum & Instruction
Concordia University Chicago
Chicago, IL, USA 08.2013 - 05.2015
Bachelor of Arts - Arabic Language
Al Baha University
Al Baha, Saudi Arabia 09.2007 - 05.2011
Skills
Communication skills
Adaptation to change
Training and development
Recruitment and onboarding
HR collaboration
Knowledgeable in all HR Systems
HR policy implementation
HR department startup
HR policies knowledge
Software
Certification
Training of Trainers Diploma
Timeline
Human Resources Business Partner
Opontia Arabia
11.2022 - Current
Human Resources Business Partner
Bershka Indetix
02.2022 - 10.2022
Training and HR
Sephora LVMH
01.2021 - 02.2022
PMP training
06-2018
Basic skills in work development program
04-2018
General Manager
Honeymoon bridal boutique
12.2016 - 03.2017
Training of Trainers Diploma
10-2016
Training package and creative education
10-2016
HR&PR Female section Manager
China Railway Construction Corporation Limited
07.2015 - 06.2016
TAFL Teacher
freelancer
04.2015 - 12.2020
Master of Arts - Arts, Curriculum & Instruction
Concordia University Chicago
08.2013 - 05.2015
Bachelor of Arts - Arabic Language
Al Baha University
09.2007 - 05.2011