Summary
Overview
Work History
Education
Skills
Websites
Additional Information
Languages
Timeline
Generic

Afnan Alharbi

Jeddah

Summary

Possesses excellent customer service and problem-solving skills, and a passion for developing and leading high-performing teams

Overview

5
5
years of professional experience

Work History

Branch Supervisor

Focus Fit Studio
10.2023 - Current
  • Motivated, trained and disciplined employees to meet performance benchmarks.
  • Assisted front-line staff with handling difficulties, resolving problems and managing large transactions.
  • Managed maintenance of facility and grounds.
  • Executed extensive variety of customer transactions according to institutional policy and procedures.

Receptionist

Focus Fit Studio
10.2022 - Current
  • Greet visitors and answer social media messages
  • Process first-time visitors and out-of-town members with guest passes
  • Promote add-on services, including monthly memberships, personal training and national entry to associated facilities
  • Prepare schedule.

Administrative Assistant

10.2020 - 12.2021
  • Schedule meetings and support visitors
  • Provide information by answering questions and requests
  • Provide administrative support to ensure efficient operation of office
  • Prepare and monitor invoices
  • Follow up maintenance work.

Accountant

AlAhyaa organization
02.2019 - 12.2021
  • Enter financial data and expenses
  • Find multiple sources of income
  • Administering payrolls
  • Controlling income and expenditure.

Education

bachelor - Management information systems

King Abdulaziz University
Jeddah, Saudi Arabia
11.2015

Misk Scholarship 2020 - Business Analytic

Udacity
Jeddah, Saudi Arabia
02.2021

Skills

  • SQL Queries
  • Microsoft office
  • Strategic thinking
  • Data visualization
  • Customer Service
  • Team Management
  • Performance Improvement
  • Problem-solving abilities
  • Decision-Making
  • Event Coordination

Additional Information

  • Professional Customer Service
  • Emotional intelligence
  • Basic of Psychological support
  • Successful mindset
  • Design thinking
  • Identifying societal needs
  • Communication is key
  • Project management development
  • First aid

Languages

Arabic
Native language
Arabic native language
Proficient
C2
English
Upper intermediate
B2

Timeline

Branch Supervisor

Focus Fit Studio
10.2023 - Current

Receptionist

Focus Fit Studio
10.2022 - Current

Administrative Assistant

10.2020 - 12.2021

Accountant

AlAhyaa organization
02.2019 - 12.2021

bachelor - Management information systems

King Abdulaziz University

Misk Scholarship 2020 - Business Analytic

Udacity

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Afnan Alharbi