Afrah Alkhaiyat
Saudi Arabia
Summary
CIPD Level 3 qualified professional with strong communication and customer service skills. Experienced in administrative support and team collaboration. Committed to fostering a positive work environment and assisting in employee development.
Overview
1
1
year of professional experience
2
2
years of post-secondary education
1
1
Certification
Work history
Customer Service Specialist - Tamheer
Maternity and Children Hospital
Hail
2022.05 - 2022.11
- Organize and schedule appointments.
- Answer and direct phone calls.
- Performing administrative and clerical duties, such as filing paperwork, when necessary.
- Provide general support to visitors.
- Maintain contact lists
Education
Executive MBA - Business Administration
University of Hail
Hail, Hail Region 2023.08 - 2025.05
CIPD level 3 - Foundation Certificate in People Practice
Victory Training and Development
Bahrain 2023.08 - 2023.12
Bachelor of Arts - English Language And Literature
University Of Hail
Hail, Hail RegionSkills
- Time Management
- Communication proficiency
- Customer Service Skills
- MS Office
- Problem Solving
- Decision making
- Analytical-thinking
Languages
English
Fluent
Arabic
Native
Certification
- Key Performance Indicators - Tvts
- Electronic and Smart Government Transactions - Tvtc
- Influencing and Persuasion - HADF
- Excel - Tvtc
Timeline
Executive MBA - Business Administration
University of Hail
2023.08 - 2025.05
CIPD level 3 - Foundation Certificate in People Practice
Victory Training and Development
2023.08 - 2023.12
Customer Service Specialist - Tamheer
Maternity and Children Hospital
2022.05 - 2022.11
Bachelor of Arts - English Language And Literature
University Of Hail