AFSAL VT
Kozhikode,India
Summary
A dedicated professional with expertise in flight booking and customer service, proficient in using Global Distribution Systems such as Galileo GDS. Demonstrates excellent communication skills, leadership, and teamwork qualities, ensuring tasks are handled efficiently. Known for a confident and pleasant personality, responsible and punctual work ethic, and the ability to multitask effectively. Committed to delivering exceptional service with a focus on continuous improvement and career advancement
Overview
10
10
years of professional experience
2
2
years of post-secondary education
Work History
Travel Consultant & General Services
RAKAEZ INTERNATIONAL
Jeddah, Saudi arabia
07.2019 - Current
- Contributed effectively in team meetings, fostering collaborative work environment.
- Offered personalised travel advice for enhanced holiday experiences.
- Handled complex itineraries ensuring seamless journeys for clients.
- Resolved customer complaints promptly ensuring high levels of satisfaction.
Sales Executive
EXHIBITION MOBILES
Manama, Bahrain
01.2015 - 06.2019
- Prioritised important tasks effectively under pressure situations ensuring seamless operations during peak time
- Conducted comprehensive market research for identification of emerging trends in consumer behaviour, contributing towards strategic planning process accordingly.
- Maintained quality assurance standards for all products and services.
Education
HIGHER SECONDARY EDUCATION - Commerce
Excel perambra
Kozhikode 01.2010 - 01.2012
SECONDARY EDUCATION -
Vadakumbad higher secondary
Skills
- Microsoft Excel
- Microsoft Word
- Excellent Communication Skills
- Leadership and Teamwork quality
- Responsible & Punctual
- Confident and Pleasant Personality
- Dedicated to work
- Ability to handle tasks
- Flight booking expertise
- Customer Service
- Multitasking proficiency
- Global Distribution System (GDS)
- Galileo GDS
Languages
English: Read, Write & Speak
Hindi
Arabic
Malayalam
Personal Information
- Date of birth: 01/11/94
- Gender: Male
- Nationality: India
- Religion: Muslim
Custom
I hereby declare that all the above furnished details are true up to the best of my knowledge and it is Bonafede. I am also confident in my ability to work in a team and to achieve the task given to me the best of my knowledge.
Timeline
Travel Consultant & General Services
RAKAEZ INTERNATIONAL
07.2019 - Current
Sales Executive
EXHIBITION MOBILES
01.2015 - 06.2019
HIGHER SECONDARY EDUCATION - Commerce
Excel perambra
01.2010 - 01.2012
SECONDARY EDUCATION -
Vadakumbad higher secondary
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