Summary
Overview
Work History
Education
Skills
Languages
Timeline
Generic

AFZAL AHMAD

Al Madinah

Summary

Results-focused Supervisor offering successful background leading talented sales personnel. Successful at engaging with staff by discussing sales performance, maintaining accountability and acknowledging excellent performance. Driven to maintain service standards by supporting staff in handling service issues and customer communications. Agile and adaptable staff leader with stellar work history, motivational approach and upbeat nature. Skilled at training employees and leveraging organized approaches to handle daily planning, scheduling and customer service requirements. Forward-thinking and industrious with diplomatic communication style focused on maximizing engagement and satisfaction. Enthusiastic management professional with demonstrated success supervising staff and building teams. Proven history of achieving sales goals by monitoring employee performance and coaching staff on effective sales methods. Skilled in solving complicated issues and making proactive operational changes.

Overview

13
13
years of professional experience

Work History

Floor Supervisor

RED TAG
01.2011 - Current
  • Led improvement initiatives to advance operational efficiencies and increase revenue.
  • Monitored progress of tasks to provide feedback for improvement.
  • Assisted supervisor with feedback for employee performance evaluations.
  • Boosted sales through effective merchandising strategies and attention to product placement on the floor.
  • Streamlined daily processes for increased efficiency, implementing new procedures and best practices.
  • Managed inventory levels to minimize stock discrepancies, conducting routine audits and adjusting orders accordingly.
  • Contributed to overall business growth by implementing targeted marketing initiatives that increased foot traffic on the retail floor.
  • Upheld proper visual merchandising standards on retail floor and windows.
  • Supervised team of helpers, laborers and material movers to efficiently complete tasks.
  • Maintained established levels of goods based on sales forecasts and demand to fulfill orders on time.
  • Enhanced customer satisfaction by effectively managing floor operations and addressing concerns promptly.
  • Implemented cost-saving measures to reduce waste and optimize profitability.
  • Maintained clean and organized store environment to cultivate pleasant shopping experiences.

Education

High School Diploma -

LUCKNOW HIGH SCHOOL
INDIA

Skills

  • Price Quoting
  • Attention to Detail
  • Shipping and receiving
  • Performance Assessment
  • Team Management
  • Team Supervision
  • Budget Tracking
  • Policy Enforcement
  • KPI Monitoring
  • Positive Attitude
  • POS systems operations
  • Staff Supervision
  • Customer Satisfaction
  • Store operations

Languages

Arabic, Hindi, HIN
Native language
Arabic
Advanced
C1
Hindi
Proficient
C2
Urdu
Proficient
C2

Timeline

Floor Supervisor

RED TAG
01.2011 - Current

High School Diploma -

LUCKNOW HIGH SCHOOL
AFZAL AHMAD