Afzal Ahmed IQBAL
Riyadh
Summary
Accomplished Assistant Manager with in-depth experience consistently rising through ranks. Well-versed in sales, personnel management, accounting and inventory management. Dedicated to complete knowledge of company products and services for optimized customer service. To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills.
Overview
7
7
years of professional experience
1
1
Certification
Work History
Assistant Manager
Mcdonald's RICC (Riyadh International Catering Corporation)
2016.05 - Current
- Supervised day-to-day operations to meet performance, quality and service expectations.
- Monitored cash intake and deposit records, increasing accuracy, and reducing discrepancies.
- Completed regular inventory counts to verify stock levels, address discrepancies, and forecast future needs.
- Offered hands-on assistance to customers, assessing needs, and maintaining current knowledge of consumer preferences.
- Developed loyal and highly satisfied customer base through proactive management of team customer service strategies.
- Developed strategy to increase sales and drive profits.
- Reviewed sales and gross profit report to assess company efficiency.
Assistant Manager
- Cultivated interpersonal skills by building positive relationships with others.
- Passionate about learning and committed to continual improvement.
Education
Associate of Arts -
Maulana Azad College
Kolkata03.2012
High School Diploma -
Momin High Secondary School
Kolkata01.2010
Skills
- Customer Relations
- Customer Relationship Management
- Cost Control
- Staff Supervision
- Staff Training
- Business Development Understanding
- Business Planning
- Staff Management
- Time Management
- Product and Service Knowledge
- Employee Performance Evaluations
- Schedule Oversight
- Reviewing Performance
- Transaction Monitoring
- Customer Service and Satisfaction
- Sales Reporting
- Sales and Marketing
- Money Handling
- Performance Tracking and Evaluations
- Shift Coverage
- Cash Deposits and Receipts
Certification
- Certified [ 1st Assistant Manager], [RICC Mcdonald's] - [3 days]
- [RICC Mcdonald's Hamburger University ] Training - [3days]
Cricket,Travelling
I love to play cricket alot. most of the time i watch cricket with my friends and play together.
I like to travel alone and discover new places so most of the time i go with friends and some time i love to travel alone.
Languages
English, Urdu, Hindi, Bengali, Arabic
Native language
Timeline
Assistant Manager
Mcdonald's RICC (Riyadh International Catering Corporation)
2016.05 - Current
Assistant Manager
Associate of Arts -
Maulana Azad College
High School Diploma -
Momin High Secondary School
- Certified [ 1st Assistant Manager], [RICC Mcdonald's] - [3 days]
- [RICC Mcdonald's Hamburger University ] Training - [3days]
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