Work Preference
Summary
Overview
Work History
Education
Skills
Certification
Accomplishments
Languages
Driving License
Available For
Personal Information
Work Availability
Additional Information
Interests
Timeline
Generic
AHAMED MAIDEEN
Open To Work

AHAMED MAIDEEN

Retail Operations Manager
Riyadh

Work Preference

Job Search Status

Open to work
Desired start date: Immediately

Desired Job Title

Operations DirectorOperations Manager / New Store Project ManagerHypermarket ManagerSales ExecutiveBusiness Development Manager

Work Type

Full TimeConsulting

Location Preference

On-Site
Location: Riyadh, Saudi ArabiaUAEOmanQatar Srilanka
Open to relocation: Yes

Salary Range

180000/yr - 200000/yr

Important To Me

Flexible work hoursCareer advancementTeam Building / Company Retreats

Summary

Dynamic Retail Operations Director with 22+ years of leadership experience driving operational excellence, commercial growth, profitability, and multisite retail performance across Saudi Arabia. Proven expertise in convenience stores, supermarkets, hypermarkets, FMCG, food retail, wholesale operations, new store development, business expansion, strategic planning, organizational development, and P&L management. Recognized for successfully opening and launching 25 retail branches, developing company structures and operational policies, building high-performing teams, implementing SOPs and OKR frameworks, reducing shrinkage, negotiating strategic supplier agreements, and leading large-scale business transformation initiatives. Demonstrated success in site selection, feasibility analysis, break-even planning, fit-out coordination, merchandising setup, employee development, and retail expansion strategies. Strong background in commercial negotiations, category management, vendor partnerships, inventory optimization, customer experience enhancement, operational excellence, and workforce development.

Overview

23
23
years of professional experience
1
1
Certification
4
4
Languages

Work History

Operations Director

LimeMart Food Company
Jeddah
01.2024 - Current
  • Lead overall commercial and operational strategy across retail business operations.
  • Successfully planned, launched, and operationally opened 4 new retail branches.
  • Develop company-wide organizational structures, governance frameworks, policies, and operational procedures.
  • Establish OKR frameworks and performance management systems aligned with business objectives.
  • Conduct retail feasibility studies, site evaluations, benchmarking analysis, and break-even assessments for new store development.
  • Drive commercial negotiations and establish strategic supplier partnerships to improve profitability and generate additional revenue streams.
  • Prepare and negotiate vendor agreements, commercial contracts, and service-level agreements.
  • Conduct monthly and annual P&L reviews to support executive decision-making.
  • Develop and implement SOPs across operational functions to standardize business processes.
  • Implement shrinkage and unknown-loss reduction programs to improve inventory accuracy and profitability.
  • Lead recruitment activities including interviewing, hiring, onboarding, orientation, and employee development programs.
  • Serve as internal trainer for company policies, customer service excellence, merchandising standards, leadership development, and operational best practices.
  • Conduct weekly and monthly business review meetings with store management teams to identify operational challenges and business opportunities.
  • Establish budget controls, workforce planning strategies, and cost optimization initiatives.
  • Ensure compliance, quality assurance, risk management, and operational excellence across all business units.
  • Promoted through progressive leadership positions including Store Supervisor and Hypermarket Manager.

Operations Manager / New Store Project Manager

Trolley Convenience Store
Riyadh
01.2022 - 01.2024
  • Initially joined the organization as New Store Project Manager and successfully led the opening and operational launch of 21 convenience store branches across Saudi Arabia.
  • Coordinated with engineering, fit-out, procurement, merchandising, and operations teams to ensure successful store launches.
  • Managed complete store setup including merchandising layouts, category planning, equipment installation, inventory setup, staffing, and operational readiness.
  • Conducted site benchmarking studies, location analysis, and business viability assessments.
  • Managed end-to-end operations for convenience store business units while ensuring achievement of sales, profitability, and service objectives.
  • Led cross-functional teams to deliver operational excellence and maximize productivity.
  • Recruited new employees, conducted interviews, managed onboarding programs, and facilitated employee orientation sessions.
  • Delivered training programs on company policies, customer service, merchandising management, and employee development strategies.
  • Developed operational policies and procedures to improve execution consistency.
  • Monitored financial performance, budget adherence, and operational KPIs.
  • Reduced operational costs through process optimization and resource management initiatives.
  • Negotiated supplier agreements and managed vendor relationships to improve commercial performance.
  • Conducted weekly and monthly operational meetings to review performance, identify business needs, and implement corrective actions.
  • Supported business growth initiatives through collaboration with commercial and sales teams.

Assistant Operations Manager

SPAR Trading Company
Riyadh
01.2017 - 01.2022
  • Supported management of supermarket and retail operations across multiple departments.
  • Coordinated workforce planning, recruitment, staffing schedules, and employee development programs.
  • Conducted interviews, onboarding activities, orientation sessions, and staff performance reviews.
  • Improved customer satisfaction through service excellence initiatives and effective issue resolution.
  • Conducted sales analysis, forecasting, budgeting support, and operational reporting.
  • Assisted in logistics planning, inventory management, and supply chain coordination.
  • Led compliance audits and ensured adherence to company policies and operational standards.
  • Developed performance tracking systems and KPI monitoring frameworks.
  • Contributed to business forecasting and strategic planning activities.

Hypermarket Manager

AlSadhan Hypermarket
Riyadh
01.2004 - 01.2017
  • Directed complete hypermarket operations including sales, merchandising, inventory, customer service, logistics, finance, and administration.
  • Managed departmental budgets, operational expenses, and profitability targets.
  • Implemented inventory control procedures that reduced stock discrepancies and product losses.
  • Led promotional campaigns, marketing activities, and sales-driving initiatives.
  • Ensured compliance with operational, safety, hygiene, and security standards.
  • Managed recruitment, onboarding, training, and employee performance management programs.
  • Supervised stock receiving, warehouse operations, backdoor management, and JDA system operations.
  • Coordinated supplier relationships, damaged goods processing, and return management activities.
  • Conducted sales trend analysis and implemented strategies to improve store performance.
  • Maintained high customer satisfaction through service excellence programs and complaint resolution.
  • Led large operational teams and fostered a performance-driven workplace culture.
  • Conducted regular staff meetings, coaching sessions, and employee development programs.

Education

Bachelor of Business Administration - Marketing

University of Madras
01.1998

Skills

  • Retail Operations Management
  • Business Development
  • Multi-Store Operations
  • Convenience Store Management
  • Hypermarket & Supermarket Operations
  • P&L Management
  • Budgeting & Financial Control
  • Retail Expansion Strategy
  • New Store Opening & Setup
  • Retail Transformation
  • Commercial Management
  • Contract Negotiation
  • Vendor Management
  • FMCG Operations
  • Category Management
  • Inventory Control
  • Shrinkage Reduction
  • SOP Development & Implementation
  • Organizational Structure Development
  • OKR Development & Management
  • KPI Monitoring
  • Team Leadership & Talent Development
  • Recruitment & Workforce Planning
  • Employee Training & Development
  • Customer Experience Management
  • Supply Chain Coordination
  • Retail Consulting
  • Strategic Planning
  • Retail Operations Systems
  • JDA System
  • Inventory Management Systems
  • Microsoft Office Suite
  • Retail KPI Dashboards
  • Budgeting & Financial Analysis
  • P&L Reporting
  • Sales Forecasting
  • Category Performance Analysis
  • SOP Documentation

Certification

  • Project Management Professional (PMP) Training
  • XML Certification Program

Accomplishments

  • Successfully opened and operationally launched 21 branches for Trolley Convenience Store.
  • Successfully opened and operationally launched 4 branches for LimeMart Food Company.
  • Built strategic supplier partnerships that generated additional revenue opportunities.
  • Developed company organizational structures, policies, SOPs, and governance frameworks.
  • Successfully implemented OKR systems aligned with organizational objectives.
  • Led recruitment, onboarding, orientation, training, and development of retail teams.
  • Served as company trainer for customer service, merchandising management, operational excellence, and employee development programs.
  • Improved inventory control through shrinkage reduction and stock management strategies.
  • Managed large multidisciplinary teams while maintaining operational excellence and customer satisfaction.
  • Delivered sustainable business growth through strategic planning, financial management, and commercial leadership.
  • Led retail operations across convenience stores, supermarkets, and hypermarkets for more than 22 years.

Languages

English
Arabic
Tamil
Hindi

Driving License

True, True

Available For

  • Saudi Arabia
  • UAE
  • Qatar
  • Oman
  • Bahrain
  • Kuwait
  • International Opportunities

Personal Information

  • Marital Status: Married
  • Availability: Saudi Arabia | UAE | Qatar | Oman | Bahrain | Kuwait | International Opportunities, Saudi Arabia

Work Availability

monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Additional Information

Hello, I am Ahamed Maideen, a retail and operations leader with 20+ years of experience in Saudi Arabia. I have strong experience in multi-site operations, supply chain coordination, procurement, inventory, vendor management, P&L, team leadership and business growth. I am interested in the Director , ops manager, business development, opportunity and confident I can contribute to improving operational efficiency, cost control and service performance.

Interests

Business development

Team leadership

Sales

Merchandising Department

Inventory management

P&L

Timeline

Operations Director

LimeMart Food Company
01.2024 - Current

Operations Manager / New Store Project Manager

Trolley Convenience Store
01.2022 - 01.2024

Assistant Operations Manager

SPAR Trading Company
01.2017 - 01.2022

Hypermarket Manager

AlSadhan Hypermarket
01.2004 - 01.2017

Bachelor of Business Administration - Marketing

University of Madras

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AHAMED MAIDEENRetail Operations Manager