Summary
Overview
Work History
Education
Skills
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Certification
Languages
Affiliations
Accomplishments
Timeline
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Ahlam Al Maawali

Muscat,Oman

Summary

Highly skilled professional with expertise in process operation and maintenance, Japanese language proficiency, and advanced knowledge of Microsoft Office and BI systems. Demonstrates strong problem-solving abilities, effective communication skills, and a proven track record of meeting deadlines. Experienced in analysing data, teamwork, leadership, and managing assets products under shariah compliance. Proficient in IMAL system and 3DsMax, with a commitment to continuous improvement and achieving organisational goals.

Overview

5
5
years of professional experience
15
15
years of post-secondary education
1
1
Certification

Work History

Product Development- Assets officer

ahli islamic, ahlibank
Muscat, Oman
01.2023 - Current
  • Ensured safety by routinely patrolling and conducting security checks.
  • Managed conflict resolution for maintaining peace in the facility.
  • Improved team efficiency with regular training sessions in all products.
  • Collaborating with the Marketing team to ensure optimal visibility of offers and products.
  • Managed the end-to-end development of asset-related products, from ideation to launch. Lunching new products/Services such as Qardh Hassan for IPO’s, Service ijarah- Takaful.
  • Collaborating with cross-functional teams to design and implement tailored offers for targeted entities such as Salary Cashback, competitive profit rates.
  • Enhancing bank policies to align with customer needs and drive sales growth.
  • Streamlining financial processes to ensure efficiency and deliver superior service such as Auto finance in BPM, Auto finance Ramadhan offer to speed the process by providing night shift fast track approvals.

MIS Officer

ahli islamic, ahlibank
Muscat , Oman
03.2021 - 12.2022
  • Achieved streamlined business processes with detailed MIS reports.
  • Utilised SQL queries to extract relevant business data.
  • Ensured data privacy by enforcing stringent security measures.
  • Managed and analyzed business data, producing regular reports and performance dashboards for senior management to drive strategic decisions.
  • Provided training and technical support to staff on MIS tools, ensuring effective data use across departments.

Trainer

Rozah Company (SAS)
05.2020 - 07.2020
  • The training opportunity given is to complete my graduation project which uses Virtual reality environment to create a safer and cheaper manner for educational purposes
  • The training program was in 3DsMax

Trainer in process operation management

Haya water service company
02.2020 - 03.2020
  • The golden opportunity is given to me to complete the training program in treating the wastewater sewage into a Fertilizers and treated Water
  • Skills such as Teamwork, leadership and knowledge in wastewater treatment has improved

Education

Bacholar's degree - Process operation and maintenance engineering

National university of science and technology
01.2015 - 01.2020

Diploma - High school

Dohat Al Adab school
01.2007 - 01.2015

Diploma - DELF A1 in French language

French academy
01.2013 - 01.2015

Skills

  • Process operation and maintenance
  • Japanese language
  • Microsoft Office
  • BI system
  • IMAL system
  • 3DsMax
  • Problem solving
  • Communication skills
  • Analyzing data
  • Deadline met
  • Teamwork
  • Leadership
  • Assets Products under shariah compliant

Certification

  • 10/01/21, Certificate in functional and ASPIRE skills Business graduate program in OHI.
  • 03/01/19, Certificate of winning the National Level Entrepreneurship Award, National university, Muscat, Oman.
  • 01/01/19, Certificate of winning the 1st price in NBO innovation in SME Awards.
  • 09/01/18, Certificate in participation in Injaz Oman competition.

Languages

Arabic
Native
English
Fluent
Japanese
Upper intermediate

Affiliations

  • Learning languages such as French, Korean and Japanese. Hiking

Accomplishments

Full Year- 2022- Best MIS officer

Q1,Q2,Q3- 2024- Going above and beyond in Assets products certificate

May- 2024- Represented ahli islamic, ahlibank, at COMEX 2024, showcasing our products and strengthening brand presence.

May- 2024- AI for effective selling and customer service certificate

Feb- 2024- Islamic banking certificate


Timeline

Product Development- Assets officer

ahli islamic, ahlibank
01.2023 - Current

MIS Officer

ahli islamic, ahlibank
03.2021 - 12.2022

Trainer

Rozah Company (SAS)
05.2020 - 07.2020

Trainer in process operation management

Haya water service company
02.2020 - 03.2020

Bacholar's degree - Process operation and maintenance engineering

National university of science and technology
01.2015 - 01.2020

Diploma - DELF A1 in French language

French academy
01.2013 - 01.2015

Diploma - High school

Dohat Al Adab school
01.2007 - 01.2015

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Ahlam Al Maawali