Ahlam Alsalimy
Al Mubarraz,01
Summary
Experienced Social Services A/Manager, Supervisor, and Social Worker with over 7 years of experience. Proven ability to lead departments in compliance with CBAHI and JCI standards. A committed member of the Association of Social Workers (ASW), reflecting dedication to professional excellence and ethical practices. Founder of the SCFHS Training Program, with a strong record of creating impactful programs, including cancer support groups and collaborations with the Ministry of Education to support long-term patients.
Overview
14
14
years of professional experience
1
1
Certification
Work History
Acting Manager of Social Services
KING ABDUL-AZIZ HOSPITAL
05.2024 - Current
- Led the department to maintain compliance with CBAHI and JCI standard.
- Collaborated with the Ministry of Education to establish official educational programs for long-term patients,ensuring access to quality education tailored to their needs.
- Participate and represent the department to other departments, meetings, committees and/or Task Forces
- Develop, implement and monitor a continuous quality improvement program to ensure the department staff practices high standard of care
- Prepare and present reports and other necessary correspondence
- Maintain effective relationship with other departments and individuals to ensure the provision of services to clients
- Advocate for patients and their families according to the department's guidelines
- Manage the activities and performance of staff
- Monitor workload, administrative and support systems, and internal reporting relationships; identify opportunities for improvement
- Implement productivity standards; resolve operations problems; implement established procedures and ensure compliance with applicable rules and regulations; accomplish staff job results by coaching, guiding, and counseling employees; plan, monitor, and appraise job results; facilitate training
Manager of Social Services in Charge
KING ABDUL-AZIZ HOSPITAL
03.2024 - 04.2024
- Managed and motivated employees to be productive and engaged in work.
- Accomplished multiple tasks within established timeframes.
- Maintained professional, organized, and safe environment for employees and patrons.
- Enhanced customer satisfaction by resolving disputes promptly, maintaining open lines of communication, and ensuring high-quality service delivery.
Founder and Social Services Training Supervisor
KING ABDUL-AZIZ HOSPITAL
10.2022 - Current
- Created a comprehensive booklet covering essential information in the social services field to support trainee development and enhance department resources.
- Provide hands-on training and mentorship to SCFHS trainees in social work, ensuring alignment with SCFHS standards.
- Conduct regular evaluations and offer constructive feedback to support trainees’ professional development.
- Implement SCFHS curriculum, teaching core skills, ethics, and best practices in clinical social work.
- Monitor and document trainee progress, preparing detailed reports as required by SCFHS.
- Serve as a professional role model, demonstrating ethical practices and patient-centered care.
- Facilitate trainees' preparation for final evaluations and certification, offering guidance and resources.
Social Worker II
09.2020 - Current
- With the guidance of a senior staff, provide quality care to patients through clinical assessments, effective communication and active participation within a multidisciplinary team environment
- Coordinate and counsel patients and their families in cases of difficult reaction to illness, disabilities, death and handicap and assist patients in adjusting to illness or disability and support family members in understanding the patient's needs
- Counsel and advice patients that refuse admission or patients seeking to discharge from the hospital against medical advice
- Assist the Health Care Team involved in patient's treatment plan by solving social problems such as work related problems, marital problems and other problems that may interfere with the care of the patient
- Coordinate and participate in the discharge planning service which include information, referral and community liaison services
- Supervise and train the trainers from SCFHC
Social Worker (Volunteer)
Saudi ADHD Society
06.2019 - 07.2019
- Provided comprehensive specialized services for people affected by ADHD and working to ensure their rights
- Raising awareness and providing information about ADHD
- Providing continuing education and training programs related to ADHD for families, educators, healthcare practitioners
Social Worker
Al-amal Hospital
06.2017 - 10.2017
- Assessed a patient's social, emotional, environmental, financial and support needs
- Advocated for patients to resolve crises
- Counseled patients in individual and group sessions to help them overcome dependencies, recover from addictive, and adjust to life
- Monitored, evaluated, and record client progress according to measurable goals described in treatment and care plan
- Organized support groups or counsel family members to assist them in understanding, dealing with, and supporting the patient
- Made refer patient to community resources to access to services such as financial assistance, legal aid, job placement or education
Social Worker Intern
Emory Dialysis Center
08.2015 - 04.2016
- Provided individuals, families, and groups with the psychosocial support needed to cope with chronic, acute, or terminal illnesses
- Services include advising family care givers, providing patient education ex: Treatment methods and Transplant procedure, and counseling
- Made referrals for other services ex: Transplant centers
- Provided care and case management and interventions to promote health, prevent disease, and address barriers to access to healthcare
- Counseled individuals and families who are dealing with chronic illness
Social Worker Intern
Central Outreach and Advocacy Center
09.2014 - 05.2015
- Case management with adults experiencing homelessness
- Assessment basic need for homeless
- Provided individuals with the psychosocial support
- Evaluated their mental state
Social Worker Intern
King Abdul-Aziz Hospital & Oncology Center
02.2011 - 07.2011
- Helped patients and families understand illness and treatment options, as well as the consequences of various treatments or treatment refusal
- Ensured communication and understanding about post-hospital care among patients, families and health care team members
- Coordinated with social institutions
- Provided psycho-social treatment and support for women who arrived at the hospital with a background of domestic violence
- Organized recreational and cultural programs to raise patients’ morale
- Facilitated decision making on behalf of patients and families
- Conducted studies and research
- Educated patients on the roles of health care team members; assisted patients and families in communicating with one another and with members of the health care team; interpreted information
Education
Master’s of Social Work - Health/Mental Health
Clark Atlanta University
Atlanta,Ga05.2016
Bachelors of Arts - Sociology-Sociology
King Abdul-Aziz University
06.2008
Skills
- Leadership and Team Development
- Program and Curriculum Development
- Quality Assurance and Compliance
- Community and Stakeholder Engagement
- Operational Efficiency and Case Management
- Empathy and Cultural Competence
- Communication and Interpersonal Skills COMPUTER SKILLS
Microsoft Word, Microsoft Excel, Power Point and Internet Explorer
Certification
- Saudi Commission for Health Specialists ' Senior Specialist License.
- Organizational Change Management training course,Institute of Public Administration (IPA) 13/11/2024
- Enhancing Job Performance Course Certificate, 10/06/24, KSAU-HS
- Excellence in Healthcare Management Certificate, 09/01/24, KSAU-HS
- Building High Performing Teams, 08/10/24, KSAU-HS
- The Art of Patient Experience, 07/01/24, Collaboration with Al Ahsa Health Cluster
- CBT for Post-Traumatic Stress Disorder in Domestic Violence Cases, 08/29/22, The National Family Program
- Social MEASURES, 01/29/22, Saudi Society for Health Social Work
- Social Worker Role During the Crisis, 03/01/21, The National Family Program
- Updates in Therapeutic Interventions of Psychiatric Disorders & Addiction, 11/07/19, Alamal Complex, Addiction Hospital
- Social Service and Chronic Diseases, 09/18/19, Saudi German Hospital
- Treatment of Social Work, 07/01/19, Academy of Psychology
- Professional Accreditation Certificate, 06/01/18, Saudi Commission For Health Specialties
- SSWAA's 19th National School Social Work Conference, 05/08/16, SSWAA
- Youth Mental Health First Aid Training, 12/01/15, USA Mental Health First Aid
Languages
Arabic
Native language
English
Advanced
C1
Professional Memberships
- Former Member, National Association of Social Workers (NASW), 2016.
- Member,Association of Social Workers (ASW),
Volunteer Experience
Volunteered as Social Worker, completing 75 hours services focused on supporting clients, families, and community initiatives
Timeline
Acting Manager of Social Services
KING ABDUL-AZIZ HOSPITAL
05.2024 - Current
Manager of Social Services in Charge
KING ABDUL-AZIZ HOSPITAL
03.2024 - 04.2024
Founder and Social Services Training Supervisor
KING ABDUL-AZIZ HOSPITAL
10.2022 - Current
Social Worker II
09.2020 - Current
Social Worker (Volunteer)
Saudi ADHD Society
06.2019 - 07.2019
Social Worker
Al-amal Hospital
06.2017 - 10.2017
Social Worker Intern
Emory Dialysis Center
08.2015 - 04.2016
Social Worker Intern
Central Outreach and Advocacy Center
09.2014 - 05.2015
Social Worker Intern
King Abdul-Aziz Hospital & Oncology Center
02.2011 - 07.2011
Bachelors of Arts - Sociology-Sociology
King Abdul-Aziz University
- Saudi Commission for Health Specialists ' Senior Specialist License.
- Organizational Change Management training course,Institute of Public Administration (IPA) 13/11/2024
- Enhancing Job Performance Course Certificate, 10/06/24, KSAU-HS
- Excellence in Healthcare Management Certificate, 09/01/24, KSAU-HS
- Building High Performing Teams, 08/10/24, KSAU-HS
- The Art of Patient Experience, 07/01/24, Collaboration with Al Ahsa Health Cluster
- CBT for Post-Traumatic Stress Disorder in Domestic Violence Cases, 08/29/22, The National Family Program
- Social MEASURES, 01/29/22, Saudi Society for Health Social Work
- Social Worker Role During the Crisis, 03/01/21, The National Family Program
- Updates in Therapeutic Interventions of Psychiatric Disorders & Addiction, 11/07/19, Alamal Complex, Addiction Hospital
- Social Service and Chronic Diseases, 09/18/19, Saudi German Hospital
- Treatment of Social Work, 07/01/19, Academy of Psychology
- Professional Accreditation Certificate, 06/01/18, Saudi Commission For Health Specialties
- SSWAA's 19th National School Social Work Conference, 05/08/16, SSWAA
- Youth Mental Health First Aid Training, 12/01/15, USA Mental Health First Aid
Master’s of Social Work - Health/Mental Health
Clark Atlanta University
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