Ahlam Alshangiti

• Create over 500 client approval documents to support staffing
• Generate a weekly reports including staffing forecasts, saudization and diversity targets.
• Document effective and replicable methods for extracting data and organizing data sources.
• Created PowerBI dashboards to monitor and track key performance indicators - including annual performance reviews and exit process
• Produced monthly reports using advanced Excel spreadsheet functions.
• Utilized data visualization tools to effectively communicate business insights.
• Generated employee contracts for newly hired employees
• Managing the departure process for employees leaving the project and all required actions completed.

• Collaborate with management and team to develop, implement, and manage the onboarding, orientation, and training process
• Promote employee welfare, such as resolving human relations issues and promoting employee health and well-being
• Organize and update employee files; ensuring they are maintained in accordance with the law
• Align with external recruitment agencies to identify suitable talent.
• Track, analyze, and document employee progress, noting promotions, recognitions, and disciplinary actions; make recommendations to management accordingly
• Educate employees regarding compensation, benefits and company policies
• Collaborate with directors and managers to help facilitate the separation process; conduct exit interviews and document employee investigations. Guide directors and managers with coaching and/or involuntary separations decisions and notifications

Government Relations

• Liaise with government agencies and maintain positive relationships to ensure compliance with labor laws and regulations.
• Support the team on all international staff visa and legal requirements including, but not limited to, receiving and renewal of Iqamas, issuing and cancelling visas for exit/re-entry and any other passport office (Jawazat) activities.
• Oversee all government-related administration for the team.
• Perform other duties as assigned by the CEO, CFO or HR Manager when necessary.
• Filed and tracked insurance claims and communicated claims status to patients.
• Verified insurance and communicated coverage to staff.
• Obtained data such as patient, insurance ID, insurance provider and medical codes to properly file insurance claims.
• Checked documentation for accuracy and validity on updated systems.
• Maintained strong knowledge of basic medical terminology to better understand services and procedures.
• Generated health insurance for 2000 Employee.
• Obtained data such as patient, insurance ID, insurance provider and medical codes to properly file insurance claims

Recruitment and Onboarding

• Support the central recruitment function and the local hiring manager to conduct interviews and administer the overall interview process.
• Facilitate the smooth onboarding of new employees to the project by coordinating necessary paperwork, orientation plans and new joiner administration.
• Work closely with various departments to ensure new hires have the necessary tools, resources and access to systems, including insurance enrollment.
• Point of contact for new employees for the onboarding process.

Employee Administration

• Handle employee-related tasks, such as time and attendance, leave, insurance and probation management.
• Upload all required information to the HR system.
• Maintain accurate employee records in compliance with legal requirements.
• Address employee queries regarding HR policies, procedures and benefits.

• Increased sales by offering advice on purchases and promoting additional products.
• Customer service - helped customers complete purchases, locate items, join reward programs. Answered questions about store policies and addressed customer concerns.
• Used consultative sales techniques to understand customer needs and recommend relevant products and services.
• Completed and submitted daily call and activity reports along with weekly work plans and monthly and annual territory analyses