Dynamic commercial leader with 9+ years of experience in Hospitality, Account Management, and Corporate Sales across Saudi Arabia and Jordan. Experienced in building and leading commercial sales departments, managing B2B sales, events, MICE operations, and marketing initiatives. Skilled in business development, client relationship management, and developing high-performing teams to drive growth, strategic impact, and sustainable partnerships.
Leading the development and execution of the company's commercial sales strategy, building it entirely from the ground up including structure, strategy SOP's and team development. Responsible for driving B2B sales, managing Events & MICE operations, and overseeing a significant portion of the Marketing and Corporate Communications activities. Combining strategic vision with hands on management to develop partnerships with corporate clients, government entities, and hospitality partners, while positioning Wosol as a leading player in Saudi Arabia's travel and tourism sector and Concierge services.
Led a team of account managers to strengthen and expand partner relationships across a diverse portfolio, including key accounts that developed into long-term business partnerships. Successfully increased account coverage and drove higher adoption rates of company services and premium solutions. Oversaw daily operations, ensured high service standards, and collaborated cross-functionally to align account strategies with organizational goals in a fast-paced food delivery environment. Built a strong and effective communication channels with internal departments to ensure seamless execution and cross-functional alignment
Leading sales team across multiple IHG properties in Jordan and KSA, focusing on strategic account management and consistent revenue growth. Built and nurtured strong relationships with key corporate clients, government and private sectors, and travel partners, resulting in long term contracts and increased market share. Developed and executed sales strategies, marketing campaigns, Managed and coached a high performing sales for B2B and B2C, meets and exceeding sales targets by over 15% for consecutive years.
Team player with exceptional sales skills, in charge of developing a sales and marketing plan that includes soliciting new and existing accounts to meet and exceed revenue targets and enhance revenue by researching local market trends and competition behaviour to discover and close business leads.
Analyze local markets for potential clients, assess competitor activity, and arrange site visits to initiate new sales. Networks and prospects for new clients while also retaining current customers through long-term relationships and driving repeat business.
Developing revenues for the hotel through entertaining, presentations, and ensuring all successful networking and securing new accounts, regular client visits, and revenue targets are achieved and exceeded.
Planning and organizing promotional, business, and social events and responsible for running a range of events, ensuring the target audience is engaged and the message of the event is marketed properly.
Checks guests in and out of their hotel rooms and ensures customers have a satisfying and enjoyable stay. The main duties include distributing room keys, verifying customers' hotel registration information and calculating guests' room payments and other additional costs made during their stay, handling guest complaints, and working closely with other departments.