AHMAD ALBARAHMEH
Manager
Riyadh
Summary
Experienced Sales & Development Manager with a proven track record at Mohammed Al Mutairy Establishment, where he enhanced project efficiency and supervised high-performing teams. Expert in business analysis and customer relations, increased customer satisfaction scores by reforming service protocols. Proficient in Microsoft Office suite, and adept at leadership with a focus on delivering tangible results, fostering positive work environments, and increasing sales by bringing in new customers
Overview
20
20
years of professional experience
1
1
Language
Work History
Sales and Development Manager
Mohammed Al-Mutairi Foundation
10.2023 - Current
- Negotiated contracts with vendors and service providers for cost-effective solutions that supported project requirements.
- Improved overall project efficiency by setting clear goals, milestones, and expectations for the development team.
- Monitored product pricing and legal requirements.
- Supervised team duties related to decision support and business intelligence for business users.
Manager of Two Branches
Hashem Corner Restaurants Company
04.2019 - 10.2023
- Managed and motivated employees to be productive and engaged in work.
- Controlled costs to keep business operating within budget and increase profits.
- Improved customer satisfaction scores by overhauling customer service protocols and training staff in customer engagement techniques.
- Enhanced customer satisfaction by resolving disputes promptly, maintaining open lines of communication, and ensuring high-quality service delivery.
English Teacher
Alkhaleej Training & Education
03.2013 - 07.2018
- Developed innovative lesson plans to engage students in English language learning.
- Prepared and implemented lesson plans covering required course topics.
Supervising Manager
"Arab American Food Company"
01.2010 - 01.2011
- Expanded market reach by researching industry trends and identifying new business opportunities.
- Established a positive work environment with effective leadership, clear expectations, and open communication.
Supervisor
Burger King Company
02.2007 - 01.2009
- Oversaw daily operations of the department, ensuring smooth workflow and timely completion of tasks.
- Applied strong leadership talents and problem-solving skills to maintain team efficiency and organize workflows.
- Improved customer satisfaction with timely response to inquiries, addressing concerns, and finding effective solutions.
Marketing Specialist
Taiar IT Company
01.2005 - 01.2008
- Boosted lead generation through the creation of engaging content for social media platforms.
- Delivered comprehensive market research reports that guided executive decision-making processes.
Education
Bachelor of Arts - English Language
ZARQA PRIVATE UNIVERSTY
JORDAN 04.2001 -
Skills
New employee training
Supply coordination
Business analysis
Coaching and mentoring
Customer service
Problem-solving
Customer relations
Microsoft Excel
Computer proficiency
Appointment scheduling
Scheduling
Customer relationship management (CRM)
Microsoft Office Suite
Timeline
Sales and Development Manager
Mohammed Al-Mutairi Foundation
10.2023 - Current
Manager of Two Branches
Hashem Corner Restaurants Company
04.2019 - 10.2023
English Teacher
Alkhaleej Training & Education
03.2013 - 07.2018
Supervising Manager
"Arab American Food Company"
01.2010 - 01.2011
Supervisor
Burger King Company
02.2007 - 01.2009
Marketing Specialist
Taiar IT Company
01.2005 - 01.2008
Bachelor of Arts - English Language
ZARQA PRIVATE UNIVERSTY
04.2001 -
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