Summary
Overview
Work history
Education
Skills
Languages
Accomplishments
Personal Information
TRAINING COURSES
Timeline
Generic

Ahmad Amer Alrooqi

Riyadh,Saudi Arabia

Summary

To Obtain a Challenging Position in a High Quality Environment
Where My Previous Resourceful
Experience and Academic Skills
Will add a Value to Organizational
Operations.

Overview

13
13
years of professional experience
3
3
years of post-secondary education

Work history

Human Resource

Alsaif Company
Riyadh
01.2012 - 12.2012

Public Relations Officer

IDS Scheer Company
Riyadh
01.2013 - 05.2014

Assistant Manager-premium acquisition

American Express
Riyadh
08.2014 - 05.2025

POSITION REQUIREMENTS AND EXPRESSIONS

lead generation and prospecting:

  • Researched and identified potential clients through online platforms and databases.
  • reached out to leads via calls, Emails, and social media.
  • Built and maintained a list of qualified leads
  • assisted the sales team in turning leads into paying card members.
  • contributed to increasing business opportunities and achieving sales target.

customer Relationship Management:

  • Build strong relationships with new and existing customers to ensure loyalty and satisfaction.
  • Regularly communicate with customers to understand their needs and business goals.
  • Provide prompt support and solutions for customer inquiries and issues.
  • Collaborate with internal teams to deliver personalized service and maintain high customer satisfaction.
  • Contribute to customer retention and foster long-term partnerships.

Sales Strategy Development :

  • Work closely with sales and marketing teams to plan effective sales strategies.
  • Help develop campaigns to target key markets and increase revenue.
  • Analyze sales data to identify trends and improve strategy performance.
  • Support the execution of plans that boost customer engagement and sales growth.
  • Contribute to achieving quarterly and annual sales targets through strategic planning.

Market Research and Analysis:
• Conducted market research to identify industry trends and customer behaviour
• Monitored competitors' activities to understand market positioning.
• Collected and analyzed data to support strategic decision-making.
• Identified new market opportunities and areas for business growth.
• Shared insights with sales and marketing teams to guide campaign planning.

Negotiation and Closing Deals :
• Negotiated pricing, contract terms, and service agreements with clients.
• Addressed client concerns to reach mutually beneficial agreements.
• Worked closely with legal and finance teams to finalize deals smoothly.
• Secured new business by confidently leading deal-closing conversations.
• Helped increase revenue by successfully closing high-value deals.

Sales Forecasting and Reporting :
• Created accurate sales forecasts based on market trends and historical data.
• Tracked sales performance against targets and timelines.
• Prepared regular reports on KPIs to present to senior management.
• Used CRM and analytics tools to monitor pipeline progress.
• Helped management make informed decisions with data-driven insights.

Training and Development:
• Provided coaching and training to sales team members to improve product knowledge and sales techniques.
• Developed onboarding materials for new hires to ensure quick integration and performance readiness.
• Conducted regular workshops and role-play sessions to boost team confidence and efficiency.
• Shared best practices and performance tips to help the team meet targets.
• Monitored progress and provided feedback to support continuous development.

Cross-functional Collaboration:
• Worked closely with marketing, engineering, and finance teams to support business growth.
• Aligned sales strategies with marketing campaigns and product updates.
• Shared client feedback with product and engineering teams to improve service offerings.
• Coordinated with finance to ensure accurate pricing and contract terms.
• Fostered teamwork across departments to drive successful business development initiatives.

Project Management:
• Managed projects related to new product launches, marketing initiatives, and client onboarding.
• Coordinated tasks and timelines across multiple departments to ensure smooth execution.
• Monitored project progress and addressed any issues to keep everything on track.
• Communicated regularly with stakeholders to provide updates and gather feedback.
• Delivered projects on time and within scope, supporting overall business goals.

Education

Associate Degree - Computer Technology-in the field of. Technical Support

College of Technology
Riyadh
07.2006 - 02.2009

Skills

  • Presentation and marketing
  • Problem solving
  • Microsoft Office proficiency
  • Team collaboration
  • Self-directed learning
  • Report writing
  • Leadership and innovation
  • Work under pressure
  • Communication skills
  • Creative thinking
  • Self-confidence

Languages

Arabic
Native
English
Fluent

Accomplishments

    CEO Awards 2022.

Personal Information

  • Date of birth: 02/18/88
  • Marital status: single

TRAINING COURSES

  • English Language Course

From the University of Illinois Chicago.

• Computer Lap Management and Hardware Maintenance.
• Relationship Management.

Timeline

Assistant Manager-premium acquisition

American Express
08.2014 - 05.2025

Public Relations Officer

IDS Scheer Company
01.2013 - 05.2014

Human Resource

Alsaif Company
01.2012 - 12.2012

Associate Degree - Computer Technology-in the field of. Technical Support

College of Technology
07.2006 - 02.2009
Ahmad Amer Alrooqi