Ahmad Al Shamaa
Summary
Dedicated professional with a strong background in retail sales and sales floor management, known for a friendly attitude and exceptional communication skills. Demonstrates expertise in cooking, inventory management, and direct sales, with a solution-oriented approach to problem-solving. Highly flexible and detail-oriented, adept at using POS systems and managing work prioritisation under stress. Committed to enhancing customer experiences through effective retail sales techniques and seamless inventory management.
Overview
12
12
years of professional experience
6065
6065
years of post-secondary education
Work history
Chef & Kitchen Assistant
DAAG Food AB
Karlskoga
05.2023 - 01.2024
- Responsible for preparing Asian dishes according to established recipes and standards.
- Maintained clean and organized workstations.
- Collaborated with colleagues to handle pressure during peak hours.
Chef & Kitchen Assistant
ChopChop AB
Stockholm, Sweden
07.2021 - 02.2023
- Prepared ingredients and meals for daily service.
- Handled kitchen equipment and maintained hygiene standards.
- Helped ensure fast and high-quality food delivery.
Chef & Kitchen Assistant
Setareh Roshan AB (Persian restaurant)
Stockholm, Sweden
05.2020 - 12.2021
- Prepared traditional Persian dishes with attention to flavor and presentation.
- Worked effectively with the kitchen team to deliver meals on time.
- Assisted chefs with meal preparations for smoother service during peak hours.
Juice Maker
Naked Juice Bar
Stockholm, Sweden
12.2020 - 02.2021
- Offered samples of new juice blends to engage customers' interest.
- Maintained a hygienic work environment to ensure food safety standards were met.
- Followed health and safety guidelines strictly, promoting a safe workplace environment.
- Handled customer complaints professionally for increased satisfaction rates.
Arabic Cream Maker
Al Wissam Dairy Products – Sweet Factory
Borlänge, Sweden
12.2024 - 05.2025
- Facilitated workshops to promote skills development amongst team members.
- Coordinated with engineers on designing customised pieces based on client requirements.
- Spearheaded design initiatives, resulting in innovative product lines.
- Contributed to the creation of prototypes, enhancing product functionality.
Pizza Maker
Montana HB
Karlskoga, Sweden
06.2024 - 12.2024
- Demonstrated culinary expertise with dough tossing techniques.
- Mastered various recipes, resulting in diverse menu offerings.
- Operated the pizza oven, ensuring optimal cooking times and temperatures.
- Assisted with kitchen duties beyond pizza making when necessary for team efficiency.
General kitchen assistant
Balmera Kebab
Stockholm, Sweden
03.2021 - 05.2021
- Received and stored deliveries efficiently to maintain stock levels.
- Followed strict hygiene and safety rules whilst handling food, ensuring safe dining experience for guests.
- Ensured timely delivery of meals with proactive assistance in plating and serving.
- Assisted in inventory management, resulting in optimal stock usage.
Manager
Gold Water
Cario, Egypt
11.2013 - 10.2015
- Coordinated cross-departmental collaboration for improved workflow.
- Liaised with suppliers to ensure timely deliveries.
- Cultivated strong relationships with clients to secure repeat business.
- Facilitated staff training, resulting in better customer service.
- Developed accurate sales forecasts for improved strategic planning.
- Maintained inventory control, reduced stock shortages.
Cashier
Carrefour
Kairo, Egypten
05.2013 - 09.2013
- Responsible for cash handling and customer service.
- Addressed customer inquiries and resolved issues.
Education
High School Diploma -
IBN AL ATHIR HIGH SCHOOL
Damascus, SyriaDiploma - Swedish Language Education
Hermods
Stockholm 02/2017 - 04.2019
Diploma - Workplace-Oriented Swedish Language Course
Kunskapsbolaget Integra
Stockholm 06/2019 - 06.2020
Diploma - Intermediate English
The Global Gathering Place
Saskatoon, Canada 03/2024 - 09.2024
Skills
- Friendly attitude
- Cooking expertise
- Solution-oriented
- Flexible
- Detail-oriented
- Stress-resistant
- POS systems (cash register)
- Problem-solving
- Communication skills
- Sales floor management
- Retail sales techniques
- Direct sales
- Inventory management
- Work prioritisation
Custom
Joakim HS, 070 3933766, joaerher@gmail.com
Accomplishments
- Employee of the month from Chop Chop
- Refere by Gergo from DaagFood AB
References
References available upon request.
Timeline
Arabic Cream Maker
Al Wissam Dairy Products – Sweet Factory
12.2024 - 05.2025
Pizza Maker
Montana HB
06.2024 - 12.2024
Chef & Kitchen Assistant
DAAG Food AB
05.2023 - 01.2024
Chef & Kitchen Assistant
ChopChop AB
07.2021 - 02.2023
General kitchen assistant
Balmera Kebab
03.2021 - 05.2021
Juice Maker
Naked Juice Bar
12.2020 - 02.2021
Chef & Kitchen Assistant
Setareh Roshan AB (Persian restaurant)
05.2020 - 12.2021
Manager
Gold Water
11.2013 - 10.2015
Cashier
Carrefour
05.2013 - 09.2013
High School Diploma -
IBN AL ATHIR HIGH SCHOOL
Diploma - Swedish Language Education
Hermods
02/2017 - 04.2019
Diploma - Workplace-Oriented Swedish Language Course
Kunskapsbolaget Integra
06/2019 - 06.2020
Diploma - Intermediate English
The Global Gathering Place
03/2024 - 09.2024
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